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Crowne Plaza Cleveland South - Independence

  1. Ohio
  2. Independence Lodging

Reviews, get directions and contact details for Crowne Plaza Cleveland South - Independence

Crowne Plaza Cleveland South - Independence

About

178 Guest Rooms | Fiber Optic WiFi | Indoor Pool | 24-Hr Fitness Room | 24-Hr Business Center |Complimentary Airport Shuttle | Complimentary Parking

Story

When traveling, you need a partner that makes both work and relaxation easy. At Crowne Plaza® Hotels & Resorts, we focus on one thing and do it well: making your stay a success. With more than 400 properties worldwide, our premium accommodations, business-ready services and spaces, and fast and fresh meal options are designed to keep you productive, connected, rested, and restored during your stay. Whatever your business or personal needs, our expert staff is on it. Join for free to enjoy the perks of the world’s largest hotel loyalty program, including hotel Reward Nights.

Address: 5300 Rockside Rd, Independence, OH 44131, USA
Phone: (216) 524-0700
moc.htuosdnalevelcpc@aidemlaicos
State: Ohio
Zip Code: 44131


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Reviews
The hospitality staff was very nice, and the banquet hall was great. The cleanliness and condition of the hotel and the rooms were a MAJOR detractor from the good service. The hotel and the rooms in general are in need of renovation. We were part of a large group and several members of the group experienced dirty rooms, bodily fluid stained sheets and mattresses, and one person found a dirty woman's undergarment left behind under the bed. This is not what you would expect from a hotel of this caliber. I would recommend choosing another hotel as there are a number of other options near by.
8 years ago (10-07-2017)
I have stayed at this hotel twice now for business. Both time the rooms were clean and had friendly service at the front desk. The place is pretty quiet and the beds are comfortable. Excellent stay!
8 years ago (19-08-2017)
Partly the venue, partly the other guests. Both contributes to my experience not being 100% satisfactory. I was there for business and a motor cycle club was also there. So, at 3 AM both nights I was there, I was awoken by the sound of motorcycles with loud stereos coming in and revving for no apparent reason. The hotel manager did kick out most of the loud bikers, but not all were evicted from the premises. Felt that $12 was a bit much for a breakfast buffet. Even if the french toast was some of the best I have ever had. Also, the card readers for the outside doors and rooms themselves would only read your card ~15% of the time. Had them re ran twice and the cards still didn't work right in any of the readers we had to use to get in.
8 years ago (21-08-2017)
Nice large hotel in Independence. Older but nice. Staff is always polite and accomidating. Restaurant and bar in hotel. Nice comfy beds and pillows.
8 years ago (31-08-2017)
We had a really great stay at the Crown Plaza. The staff was courteous and professional and the rooms and facilities were clean. The fans for the air in the room were so loud we turned them completely off overnight and the pool was pretty cold. Overall, we were satisfied with our stay.
8 years ago (07-07-2017)
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