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Reviews, get directions and contact details for Quality Inn & Suites Matthews - Charlotte

Quality Inn & Suites Matthews - Charlotte

About

Welcome to the Quality Inn & Suites in Matthews, NC where we believe in excellent customer service! 2012 Choice Hotels International GOLD Award Winning Property.

Story

The Quality Inn & Suites® hotel offers outstanding southern hospitality combined with great value. This Matthews, NC hotel is just minutes from many attractions and the neighboring towns of Charlotte and Monroe that offer countless things to see and do!

Address: 13470 E Independence Blvd, Matthews, NC 28105, USA
Phone: (704) 821-9800
State: North Carolina
Zip Code: 28105


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Reviews
The employees are nice and helpful, but that is the best I can say for this place. Our room stunk! There was a portable air purifier running in the room when we checked in. It helped a little. A drawer was missing in the dresser; a chair had tears and rips; another chair had a mismatched cushion. It sounded like those upstairs were pounding on our feeling. If we hadn't been so tired, we would have left. The bed seemed clean and was comfortable, so we slept a few hours and then moved on.
8 years ago (10-08-2017)
Awesome staff. From the front front to maintenance they are super friendly and professional. They go out of their way to accommodate. Rooms are always immaculate. Housekeeping does an amazing job. Pool is always clean and inviting. I couldn't ask for a better place to sleep.
8 years ago (10-08-2017)
Check in was 3pm and we showed up early and we're told the room should be ready by 3. Came back at 3:30 and room was not ready. We booked a king bed they gave us a room with 2 queen beds instead. Construction on road in front of the motel has entering and exiting the property less then ideal. Also there is dirt and mud everywhere from the construction. The room was clean so this was good. The free breakfast was good except for the eggs. They left a strange taste in your mouth, I'm assuming they were not real eggs maybe some mix? There excuse for not having the room ready was they have been busy with all the construction workers staying there.
8 years ago (28-06-2017)
Good location. Terrible traffic. Great room. Bed was very comfortable. TV was a little on the small side. Over all great stay. This was my second time here and I'm sure I'll be back for a 3rd.
8 years ago (10-08-2017)
Currently there is construction going on directly in front of the hotel and parking is a little hectic. We booked a room for two nights. The inside of the hotel is clean and well kept. I was very happy with our room. It was very clean and spacious. The bed made me feel like I was laying on a cloud. The second night didn't go so well. I should have been suspicious of the evenings events when my wife and I left the hotel to get dinner and a construction worker stopped in front of my vehicle and quickly took my parking spot as I pulled away. Upon returning the same truck was still parked in the same space, which was directly outside my hotel room. After settling in our room and watching some television I looked out the window to check on our vehicle. The amount of alcohol bottles and cans had doubled and the construction workers had began to snort cocaine from the hood of their truck. There was a prostitute making her rounds seemingly in sync with the Stallings police dept. I thought surely the officer would stop and instruct the group to take their drinking inside their room, which never happened. I could tell whenever the officer was back because I would see a figure running last our window. The next time I looked out the window I noticed the prostitute leaning on the officers vehicle and having a lengthy conversation. I was finally able to drift sleep around 1 am, when the sidewalk party ended and intoxication had ushered its victims inside their rooms. The next morning there was a can of alcohol on top of the ice machine and bottles sitting on the ground behind our vehicle.
8 years ago (18-07-2017)
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