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Reviews, get directions and contact details for CVS

CVS
Address: 6480 Old Waterloo Rd, Elkridge, MD 21075, USA
Phone: (410) 799-0291
State: Maryland
Zip Code: 21075


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Reviews
Been to many, many CVSes (CVSs??) over the years. Moved to this area four years ago so this is our new go-to CVS. And it is absolutely ... average!! Pharmacy is good, except for wait times. As I've seen in every other CVS I have ever been in, they are always understaffed and yet everyone there is almost always friendly and helpful, no matter how stupid my questions are. The rest of the store is absolutely average too. Oftentimes they are out of stock on that one item that I want (you know, that generic one that is half the price of the name brand one next to it). Not completely clean, cuz they usually have stocking boxes in the aisles. But good enough. They do have a good variety of choices for most of the things that I want to buy, for me and my wife and kids. Cashiers are OK, but they too are always understaffed. I often get e-mail "How was your visit?" surveys from them, and I always tell them to get more cashiers. Bottom line: I think that Farrah A. and her 3 stars is perfect for this place. Nothing really wrong, but nothing really great either.
8 years ago (09-01-2018)
Horrible service. Very unhelpful. Worst experience I have ever had dealing with a pharmacy and most extensive and unnecessary process of refilling prescriptions. Waste of time. Do not go here.
8 years ago (01-08-2017)
Great sales good online ordering prices
8 years ago (16-11-2017)
I have been using this pharmacy for about a year without issue. Now I have been battling them for 2 weeks just trying to refill a prescription that I have refilled every month for a long time. They say it needs authorization, sends it to my doctor, he signs it and sends it back, then they say they never received it, or worse, that I had already refilled it and picked it up, which is not true. I have been given the run around for two weeks and still have no resolution. My biggest complaint is the lack of caring, empathy, or understanding from the staff. Not once have they tried to be helpful. Several times that I have called in, my call was dropped and I had to call back and wait all over again. If you have no problems, they're adequate. But introduce one little snag, and it's a horrible experience. I just called in today, and they said I need to start the whole process over again. It's infuriating.
9 years ago (25-01-2017)
Rude, ignorant, white trash. I used to frequent this pharmacy and then the pharmacist had a baby. Then they went 24hours. Too many students who don't know what their doing. And thevlines are always horrendous. Ill never go there again.
8 years ago (02-04-2017)
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