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Reviews, get directions and contact details for Best Buy

Best Buy

Story

We make technology work for you with a full selection of HDTVs, computers, cameras, gaming consoles, appliances, cell phones, tablets, Geek Squad® services and more. Visit your Elkridge Best Buy now!

Address: 8251 Gateway Overlook Dr, Elkridge, MD 21075, USA
Phone: (410) 872-9448
State: Maryland
City: Elkridge
Zip Code: 21075


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 8:00 PM

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Reviews
I purchased a flat screen TV from Best Buy and the salesperson that helped me was very helpful. He helped understand a lot of the technical stuff that I was not familiar with.
7 years ago (09-03-2018)
Best TV buying experience I’ve ever had @ Magnolia which is inside of the store. Juliana, the rep, walked me through the different brands and helped me understand the latest tech info, brands and promos/pricing. Inside the store I️ was able to see the difference between the brands/models side by side watching the same movie. I️ could see a significant difference between them, which made it easy to make my decision ... SONY OLED 65” !!! I️ can’t wait to watch movies at home!!! 😁📺
8 years ago (24-11-2017)
Today I went to the store to buy a cell phone. After 2 hours waiting in the line, I finally found they were too busy in servicing the people with "appointment" to help me. An fat lady there with an undercut is definitely an racist.
7 years ago (16-03-2018)
Upgrade my phone online and try to return/exchange within 3 days of transaction, but the mobile team seems like they don't want to return it. And the way they talk was very disrespectful. Sorry Best buy I am not giving you guys any business anymore.
7 years ago (03-03-2018)
Best buy is seriously going downhill. I purchased a HP laptop from them in just over two weeks the laptop hard drive failed. I took it back to a different store than I originally purchased it from due to some traveling I had to do. They informed me that there was a 15-day return policy, which I had not realized Best Buy had change this policy. It may have happened a long time ago but I know what used to be at least 30 days. They let me know that I could exchange it, I had no problem is that's what I was really there to do anyway. Unfortunately they did not have the computer that I wanted there. They looked on their computer and checked and saw that the local store I usually go to had in stock. I asked if I would have any problem exchanging it there, they said no as long as I was exchanging and not returning I should not have a problem. That is not the case. I had incredibly rude people who absolutely would not return it under any circumstance. They wanted to send it back to be fixed, as I said I lost confidence in this product and I did not want to gamble again. I was ultimately going to spend a couple hundred dollars more to get a higher-end computer. It turned into a circus of assorted managers and computer Specialists none of which would allow me to exchange the computer even when I told them the other store would even when I gave them the store that I went to. They were incredibly rude they would not listen, and Best Buy apparently will not stand behind their products any longer. Best Buy has completely lost my business I will never do business with them again and I spend quite a bit of money on electronics. My advice to everyone else is do not go to Best Buy anymore, poor service and won't stand behind their products.
8 years ago (29-10-2017)
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