Data Doctors of Queen Creek

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Address: 21172 S Ellsworth Loop #104, Queen Creek, AZ 85142, USA

Phone: (480) 783-3060

Website

State: Arizona

Zip Code: 85142

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Reviews

Quick reliable service. Kept me informed throughout the entire repair. I highly recommend this store for ANY of your computer repairs!

 8 years ago (04-10-2017)

I had my Phone fixed at their location.  My I phone 6 had a broken screen.  They said it would cost on $80 to fix I received a phone call from Jerome explaining it would cost $160.  I asked why he said I was miss informed I said no way I can get a refurbished one for that. He said sorry but it is fixed and if I did not pay they would sell it.  I called Data Doctors Corp they said they do not provide this service.  I explained they fixed it in their Queen Creek location. They said no they do not the franchise does not allow it or any subletting to another company.  Wow t they do not even know what there stores are doing.......

 8 years ago (24-06-2017)

The staff kept me posted as to the progress of my computer restoral and only progressed after confirming with me on certain issues. Very solid and timely work.

 8 years ago (11-10-2017)

I cannot recommend these guys to anyone. I should have walked away when they told me bring it in for a free diagnostic and then when I got there they said diagnostic means just inspecting the physical outside (i.e. 5 seconds) and a real diagnostic is $59.99. I thought okay, I'm already here, everyone will charge me something. They spent 15 minutes doing the diagnostic to tell me the Operating System was corrupted and it would be $290 on top of the $59.99 to reinstall everything. I said fine, I need it fixed quick, I had work to do on it, they said they could get it done in 4-5 hours (makes sort of sense, $290 divided by 4, seems about right for labor). I got busy, couldn't make it back same day, I called and said I wouldn't be able to pick it up today, I'll get it tomorrow afternoon. The next day I'm ready first thing in the morning so I roll down to pick up without calling to pick it up when they open. When I get there the guy running the desk says it's not done yet and I get upset with him since it was suppose to be done yesterday. He says "don't worry, I was planning on doing it next, I can have it done in 30-45 minutes". I said "oh, okay, so it's almost done" and he replied "no, we haven't started on it yet" .... WHAT? a. it was suppose to be done yesterday b. $290 is 30-45 minutes of work ($580 an hour???), I demanded it back, paid them the $60 after telling them I would be leaving horrible feedback and they argued that it was their policy and I agreed to the work and prices. I'm learning working with computer shops can be a real rip off.

 8 years ago (29-03-2017)

Dale!!! ALWAYS AMAZING WORK

 8 years ago (31-10-2017)

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Data Doctors of Queen Creek

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