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Reviews, get directions and contact details for DCH Chrysler Dodge Jeep Ram Fiat Of Temecula

About

Trusted Chrysler, Dodge, Jeep, RAM, and FIAT Dealership in Temecula, serving Murrieta, Lake Elsinore, Escondido & Hemet areas.

Story

At Our new car dealership, we offer new Chrysler, Ram, Dodge, and Jeep cars in Temecula, along with used cars, trucks and SUVs by top manufacturers. Our sales staff will help you find that new model or used car you have been searching for in the Temecula, Moreno Valley, Escondido & Hemet region.

For years, our financial staff at DCH Chrysler Jeep Dodge of Temecula has offered expert advice for those seeking a great Chrysler, Ram, Dodge, or Jeep car loan or lease. Our service doesn't stop there. Temecula, Escondido & Hemet customers can come in and take advantage of our knowledgeable Chrysler, Dodge, Ram, and Jeep car repair technicians and a fully stocked inventory of Chrysler, Ram, Dodge, and Jeep car parts.

You can reach DCH Chrysler Jeep Dodge of Temecula any time by filling out our contact form, by calling us, or simply visiting our Temecula Ram, Chrysler, Dodge, and Jeep dealership at 26845 Ynez Road, Temecula, CA 92589.

Address: 26845 Ynez Rd, Temecula, CA 92591, USA
Phone: (951) 225-4541
moc.puorgotuahcd@alucemetfodjc
State: California
Zip Code: 92591


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Reviews
Just called to make an appointment for my brand new vehicle that is having issues with. I spoke to Virginia originally & informed her at the start of our call I needed to know if under my warranty I get a loaner vehicle. She than transferred me over to someone that could help me with? That person did not have any idea & said that I needed to talk to the service guy to see about my warranty so I was transferred again. Mind you this is now my 3rd time explaining my issues & concerns with my vehicle. Jordan was so nice in the service department & answered all my questions thoroughly. I was than transferred back to Virginia (extremely rude) she informed me that there are different departments and she had to transfer me. Fine! But she wouldn't even let me talk before she was yelling over me "would you like to schedule your appointment" over & over. I was trying to inform her that she transferred me to the wrong dept for warranty questions & I had to be transferred again! She was so rude & I will be going to corporate with this issue. I hope the service department will be much better to deal with. I am the customer & the way I was treated and talked over like that was appalling! She should not being in the customer service field! Thanks Virginia for putting me on speaker as well to have your coworkers or whoever you were sitting by listen in. I could clearly tell that is what you were doing & im not stupid. Don't deal with Virginia if you have to deal with this place!
8 years ago (19-10-2017)
Service manager was very rude, acting as if he did not have time to help us. Was told to call Chrysler directly for service on a brand new car??? I did they made me an appointment in Lake Elsinore where the new car was fixed but needed to be in the shop for 8 weeks. There was a problem with the air bags & wiring harness. As we had let the Temecula service rep & manager know. We had the alarm on our phone telling us the car needed emergency service just after having if for 4 weeks. The manager in Temecula told us there was not a recall for it so they could not fix it??? It is a brand new car with a full warranty... WTH If they are not getting your cash then they don't want to work on your car..
8 years ago (26-12-2017)
I love my Jeep, but hate this dealership. I had a simple oil change take 3 hours. I don't have that kind of time to sit around. Judging by how deep there service lines get they must have all sorts of issues with the brand's. Hopefu
8 years ago (28-12-2017)
We traded in our Acadia Denali (which we also purchased here) for a Ram 2500 4x4 Turbo Diesel from DCH Temecula. Our sales associate was Jerod. He was wonderful! We were in and out in no time. Jerod truly went above and beyond with customer service. We would definitely go through him again if we decide to purchase another dodge in the future.
8 years ago (04-12-2017)
Sales Department GREAT. Service Department FRAUD Go. To yelp read my LONG detailed review under kenneth f. And choose another Chrysler dealership to do non warranty repairs
8 years ago (07-12-2017)
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