facebooktwitterpinterest

Reviews, get directions and contact details for Delta Dental of Massachusetts

About

Passionate about improving oral health

Story

Delta Dental of Massachusetts Facebook Community Guidelines:

The Delta Dental of Massachusetts page is an informative community where consumers/families, partners, service providers and other community stakeholders can engage in conversation to learn about services and obtain dental health information and resources. Our community guidelines for engagement are included below.

We reserve the right to remove posts that: violate Facebook’s Community Standards (https://www.facebook.com/communitystandards) or terms or policies. This includes comments that are inappropriate, offensive, off-topic, privacy-invading, potentially libelous, contain solicitation or are disruptive to constructive conversation. We will also monitor and remove any conversation that violates HIPAA regulations.

All comments are eligible for review and will be removed if a user repeatedly posts content that violates Facebook’s policies. The user may also be banned from participating in conversation on the Delta Dental of Massachusetts Facebook page and/or reported to Facebook. Only videos and photos owned by community users should be shared on the page — by uploading videos/photos to the Delta Dental of Massachusetts page, users warrant that they are the sole owner of or have obtained all necessary permissions to do so. Delta Dental of Massachusetts is not responsible for any claims otherwise.

In posting health-related news and updates, the Delta Dental of Massachusetts Facebook page may include links to third-party websites that are not owned by Delta Dental of Massachusetts. Delta Dental of Massachusetts does not control or have association with said websites and/or the website content. Users proceed to engage on the Delta Dental of Massachusetts Facebook page at their own risk, with Delta Dental of Massachusetts not being responsible for access to third-party sites.
We reserve the rights to update these community guidelines as new issues and situations arise.

For questions or comments, please contact us. Phone: 617-886-1000 Toll Free: 800-451-1249 Please direct media related inquiries to Kristin LaRoche at [email protected]

Mission

At Delta Dental, we’re changing the world one smile at a time -- by creating an awareness of the importance of oral health that grows each and every day. In everything we do, we set the bar.

Maintaining strong partnerships with the oral health research community is one of the many ways we remain at the forefront. By staying informed about new therapies, our benefits reflect the best practice in good oral health care.

Address: 465 Medford St # 150, Boston, MA 02129, USA
Phone: (800) 872-0500
State: Massachusetts
Zip Code: 02129


Opening Hours

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 8:00 PM
Sunday: 8:00 AM – 8:00 PM

Similar places near
Massachusetts General Hospital: Travel & Immunization Center Massachusetts General Hospital: Travel & Imm... 1 miles Got immunized for a trip to Kenya. Great staff, great doctor. On my way in, the gen...
MassHealth Enrollment Center MassHealth Enrollment Center 1 miles I'm only giving a star because the customer service reps I've spoken to on the phone ...
Massachusetts General Hospital Women's Health Associates Massachusetts General Hospital Women's Healt... 1 miles It is a blessing to have a resource like this fine hospital available to everyone. T...
MGH Dental Group MGH Dental Group 2 miles I only have had 2 appointments here with Dr.Schafer may be spelling the name wrong, a...
Mass General: Chelsea HealthCare Center Mass General: Chelsea HealthCare Center 2 miles this is a great hospital. but i️ have never once called and had someone pick up. the ...
Dr. Dental Dr. Dental 2 miles I never thought I'd say this, but I am looking forward to going to the dentist and hy...
Executive Office of Health and Human Services Executive Office of Health and Human Service... 2 miles my claim was submitted to the HHServices office by general attorney of MA, they gave ...
Massachusetts Public Health Association Massachusetts Public Health Association 2 miles Action for Equity in Health
Health Care For All Health Care For All 2 miles Health Care For All (HCFA), a Massachusetts advocacy group, works to achieve a qualit...
Reviews
I had Delta Dental insurance for 9 months and it was exactly like having no inssurance at all, only more trouble. They refused a valid claim twice, even thougb I made numerous calls to them to straighten it out. I finally just paid ther dentist myself.
7 years ago (09-01-2018)
Everyone who is rating delta dental 1 or 2 stars is an idiot. All dental procedures have guidelines, if your idiot dentist was unaware of the guidelines and something wasn’t paid out- it’s their fault. If you scheduled a cleaning a week before the 6 mo to the day mark, it’s your fault. Benefits are what they are if something is covered great, if it’s not- it’s not. It’s your responsibility to call your insurance to see if something is covered or not and know your benefits before you agree to getting a major service done. The reps I’ve interacted with have been respectful and thorough, if you’re rude to a rep and don’t get the response you want to hear that does not justify a negative review.
8 years ago (28-09-2017)
They are TERRIBLE, TERRIBLE, TERRIBLE!!! After approving the dentist's submitted treatment plan for a 4 quadrant deep cleaning, they reneged on paying, making the claim after the fact that the procedure had to be done on 2 separate days--something they didn't mention to the dentist or me. Delta Dental MA refused to pay after approving the treatment plan. They refused to escalate this or allow me to file an appeal. This company will get out of paying a claim anyway they can. DO NOT BUY A POLICY FROM THEM! It's throwing money away!
8 years ago (13-06-2017)
This is the absolute worst- basically a rip-off. The service reps. are rude, either intentionally misinform or flat out lie., some cannot be understood at all because they speak broken English. I purchased it, and was later told that it was the wrong plan. I was diligent in double checking with Delta and my Dentist. Nevertheless, I was informed by my Dentist that they did not accept the plan after my visit; and I had to fully pay out of pocket for a procedure that actually would have been covered. After having been hung up on, misinformed, lied to ("we don't have supervisors.") ad nauseum... I finally got an "ombudsman" who swore she would fix it quickly. Four months later I was still getting the runaround. There was a different story every time, including getting reproached and accused of being responsible for this myself. "I should have known." Finally I was told it was in "Tech" support. Apparently the Ombudsman put next years date on the policy and it could not be fixed. Ultimately, I gave up and asked for my premium to be returned. I wouldn't take it for free. They cost me a fortune in time. And as we know, corporations carelessly take and waste our precious time as though it were worthless.
8 years ago (13-06-2017)
Try calling in, and you get phone menu hell. "I'm sorry, I didn't recognize your response, please go through these 3,000 levels of menus"
8 years ago (11-11-2017)
Comment on this business

to add Delta Dental of Massachusetts map to your website;



We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy