Department of Child Safety

Reviews, get directions and contact details for Department of Child Safety

Address: Phoenix Corporate Center, 3003 N Central Ave, Phoenix, AZ 85012, USA

Phone: (602) 255-2500

Website

State: Arizona

City: Phoenix

Zip Code: 85012

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

related searches: Department of Child Safety Arizona, Department of Child Safety Arizona phone number, AZ DCS staff Directory, DCS office locations, department of child safety phoenix, az, DCS case lookup Arizona, Arizona DCS Payment, Arizona Department of Child Safety Human Resources

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Reviews

I would not even give this agency one star they do not deserve one. I have been trying to contact someone over there regarding my grandson,  They do not return calls,  and their mailboxes are full,  there system does not transfer to the supervisor.. I mean how do you contact these people? Seems to me they answer when they want to ,so if any of you people that are involved with them do not wait by the phone if you have court. You will be docked for not contacting this and that because they want all you to fail. .
My daughters case is a mess,  but I am contacting them for myself and my grandson not her,  and when they do everything they can to prevent me from obtaining custody then this is where the battle begins. .I am going all the way to the top,  to the media,  to the damn Supreme Court myself if I have to.. But they will NOT take another grandchild of mine. .God Bless You Parents and Grandparent's . And to the caseworkers, supervisors,  and twisted judges,  attorney generals office.. May the lord deal with each one of your vindictive souls accordingly,  and may his punishment be visible for all you have hurt and caused pain to innocent families,  may your punishment be seen by thousands.. This includes the Sicko DIRECTOR of this crooked agency . YOU SIR/MADAM,,REMEMBER WHO IS YOUR MAKER,  REMEMBER YOU TOO HAVE CHILDREN THAT WILL HAVE CHILDREN, ETC.. AND MAY YOU BE ALIVE TO EXPERIENCE THE PAIN IN YOUR HEART AND SOUL WHEN YOUR VERY OWN BLOOD IS GOING THRU WHAT YOU ALLOW THOUSANDS OF PEOPLE. TO GO THRU.., I do not wish anyone that works with this agency mercy. .may my father in heaven give you exactly what you deserve.. And all your families be torn upside down like you all did to thousands of families.. You people have no right playing God and Judging. . How dare you. .But bless the chosen one who is able to do to you as you have done. ..Remember what goes around comes around.

 8 years ago (07-05-2018)

It all started when my ex wife’s and ex mother in laws mental illness went over the roof but Debbie Torman my case manager new from day one that my ex mother in law and my ex planned the whole thing to take my kids away. Debbie was very smart from day one she didn’t make me think for a minute that my ex mother in law was just falsifying that. Debbie did her job the way she was supposed to do it. Again I wanted to thank you to the entire Department of Child Safety for making sure that my kids are safe. Thanks S R

 8 years ago (02-03-2018)

My heart aches to the core for anyone involved with DCS and all the stress, harm and trauma they cause to innocent people. Do everything you're asked to do, and try your best to not be argumentative because it only makes things harder for yourself. Keep your calm and composure and NEVER EVER give up the fight in keeping and protecting your children.  THEY ARE YOUR CHILDREN. Not the states. Not DCS's. And not the foster parents who are out for paychecks and majority of the time, offer horrendous living conditions for these poor children. Fact, more kids are harmed in DCS and foster care. These people are completely out of line and I find it shocking that in our modern society there are still organizations like this that exist. If people heard YOUR story, they would be outraged. So don't keep quiet and keep fighting. And please, for the love of God, hire your own attorney. Never admit to things you didn't do. All the judge knows is what they see on paper and is said in court. If you need help, reach out and I can help. DCS gets funding solely based on each kid they take into their custody. You think they are really trying to help or offer services? Nope. Never call on a family member or friend unless you are trying to cause said person to lose custody. Kids are not for profit. Period. DCS needs to be shut down and a new type of organization to protect children desperately needs to be put into place. These people should be ashamed of themselves and it's a wonder how they can sleep at night.

 8 years ago (11-03-2018)

My grandson was removed from my daughter when he was 2 days old because she tested positive for pain pills,prescription that wasn't hers,when she was admitted to give birth.My daughter has made poor choices, however she quit doing meth & all other drugs the moment she found out she was pregnant.She went on methadone,lowering her dosage wkly until she was at the lowest dose.The Dr recommended that she not quit completely until after she had the baby also not to dose when she goes into labor.She did everything she was supposed to do except when she went into labor she didn't dose & started to feel withdrawls.so she took a pain pill.The case worker took the baby. I lived in Nevada at the time and was told in order for me to gain custody of my newborn grandson I needed to start an ICPC process to transfer the case out of state.I began the process & 5 mo later hadn't gotten anywhere.The case manager told me if I moved back to Arizona I could gain custody of him quicker.I moved back to AZ, commuted to work 3 hours/day + an 8 hr work day.When I got the baby I was in shock.He is now 5 mo. old,cradle cap on his entire head so thick,rashes all over his body,could barely sit up,was underweight,wouldnt follow people or toys, he was VERY developmentally & physically delayed(per his pediatrician) after 2 mo in my care he was sitting up, pulling himself up,gained weight, rashes GONE, reaching for & grabbing toys, happy healthy baby.the concerns DDD had,were gone. So much so they closed his case. in July I resigning from my position with the state of NV  the driving, working & caring for the baby was becoming too much.On 8/31 I took the baby for a visit with his mom (my daughter had 2x/wk visits, which she went to all of them beginning in May and testing negative,consistantly).After I dropped off the baby I get a call from Patty, she's the ongoing case supervisor. She's asking me questions about the prior weekend if I left the baby in the mother's care alone.I denied that and said a friend had watched the baby but the mother was in my home but not alone with the baby. Next thing I know she's telling me that they are taking the baby back to foster care(to the SAME home he was in before).They took him BACK there after acknowleding the horrible conditions in that house with the filth and their inability to care for a newborn(0 home visits in 7 mo). the supervisor said its the ONLY home available that accepts infants.I was devastated! For 3 months I made phone calls to the case manager(who went on paid administrative leave for over 2 months),the ongoing supervisor,her supervisor, I sent emails requesting visits with 0 response and 0 visits, I got conflicting information from ea person I spoke to when they would speak to me. I emailed ombudsman,She researched the issue and told me why the baby was taken from me.the father of the baby (meth freak),called the hotline and reported the lie that I left the baby in the mother's care unsupervised.So instead of talking with me,they just ripped my grandson away. Communication from ombudsmen essentially ended there.I sent e mail after e mail without any reply or offering to help. I emailed the governor of the State.2 weeks later I get an e mail from same ombudsmen letting me know the governor has 0 jurisdiction with DCS!In the meantime my 19yo son had requested custody of his nephew.after months of getting the run around my son now has custody and will be adopting.3 important things came out of this 1 An invvestigation was to be completed within 48 hr after taking baby. 3 1/2 months later claim was investigated found unsubstantiated. 2 I witnessed the case manager lie in court about my daughters progress.my daughter was there (her attny was not) she mentally broke! She voluntarily signed the severance she couldn't take anymore. 3 The foster family had every intention of adopting the baby had DCS drug their feet any longer they could have.In AZ the process is faster for children under 3 yo. There is a lot more to this horrible event.DCS has their own agenda.My daughter is lost again because of this.

 8 years ago (08-03-2018)

It all started when my spouse showed signs of mental illness. I contacted DCS as soon as it was obvious that the situation was out of control and dangerous. Then my wife cried in front of a judge and got sole custody making me look like a criminal based on insane alligations. Everyone could witness what was going on: police, neighbors, and even other judges at the family court but we were all powerless as that judge made it impossible to remove my son. It took a huge teamwork: neighbors, police and DCS to get my son back. He was malnourished and sleep deprived when I got him but at least he was safe and alive after their intervention.
They went as far as to make an exception for me. They explained to me they were supposed to remove the child from both parents, but because I've been communicating with them from the beginning and I wasn't trying to get custody forever but just until it was safe for me and my son to move back to the marital home, they gave me sole custody.
It can be very tempting to hide your loved ones behavior with the children, but by any means don't. One thing DCS agents care above all regarding your custody is how reliable you are, and how likely you are to communicate with them fast if something happens.
Understand that YOU share a common goal with DCS: the safety and well being of your children. If you start hiding facts or insulting the children's family you will make them think that you can't be counted on.
See them as allies, work with them, not against them. If your agent doesn't show up contact their emergency line, always be proactive and transparent.

DCS did not remove my son from me eventho that was their policy because I have always been communicating with them.

Just show good will, that you are reliable and interested by your children's well being before all. And don't show anger but compassion. Be sorry that another parent isn't doing their job or are abusive, don't be agressive. Show that you are looking for reconciliation as soon as reasonably possible. That's how DCS will be your ally not your enemy.

Personally I'm grateful that my son isn't dead thanks to them and that they were here to protect him when the judge from family court failed badly and showed complete lack of interest into proofs, putting my son's safety in jeopardy.

I am very grateful for DCS and their agents for keeping my son alive when people that were supposed to keep him safe failed and put him in danger of death.

You have to understand DCS needs to believe you'll contact them if trouble arises, otherwise how are they supposed to believe the child is safe with you?

 8 years ago (21-02-2018)

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Department of Child Safety

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