Dick Hannah Dealerships

Reviews, get directions and contact details for Dick Hannah Dealerships

Address: 10808 NE Coxley Dr, Vancouver, WA 98662, USA

Phone: (360) 256-5000

Website

State: Washington

City: Vancouver

Zip Code: 98662

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Had a great experience with Phillip buying my car. I told him exactly what I was looking for and asked him to match a lower price I had found at another dealership, he delivered on both. Financing also worked on getting me a lower interest rate than what I had been pre qualified for when I came in.

 7 years ago (22-02-2018)

Fast and friendly service. Very nice people who cared about our experience. Shannon and Chris were terrific in helping us to get the best deal, going above and beyond is made our experience the best!

 8 years ago (20-10-2017)

I wish I could give this 0 stars... my husband and I have purchased 3-4 vehicles from Dick Hannah Dodge over the years and we were just looking into upgrading my Durango to the new 2018 with them until this happened...my Durango started having some electrical problems for example, occasionally when I try to roll up the windows it will roll them down and the back up light accumulated water for some reason which is due to poor design. The grand finale was when my husband used the auto start to defrost the windows on Christmas Day and the backup defroster started smoking and then the whole window shattered! My kids were really freaked out to say the least. I called Dick Hannah the next day and told them about the incident and their exact words were "ok, what do you want us to do about it?" I'm thinking the obvious, "get me an appointment to fix it!" I swear their customer service and Service center sucks. I will be taking my business elsewhere for my new vehicle and they will never get a dime out of me. Luckily I have good insurance and they said they would replace it with no deductible. My concern now is this defect with the electrical wiring in this car for the time being.

 8 years ago (26-12-2017)

Dick Hannah I believe is a great company yet this location needs to pay a bit more attention to their customers. I was standing at the counter waiting to pick up my plates at this location, all the staff kept looking at me but no one would get up and help me. They actually got up to sign for two packages that were delivered while I was standing there and never even asked if they could help me at all. Finally I had to call them on the phone while I was standing in there just to get so assistance. Very poor customer service at this location, they could all benefit from some customer service refresher courses!

 8 years ago (24-07-2017)

Dick Hannah is a joke! I just bought a 2015 Chrysler 200 from a sleazy car salesman named Chris on the 2nd, today I get a call from the floor manager Garrett telling me that I need to bring the car back and my loan didn't get approved. So, I called Dick Hannah and talked to the floor manager who's name is Chris (different from the salesman) who is just an idiot, when I first talked to him he wasnt even talking about my deal he was talking about some other deal (that went bad im guessing). When I finally got to talk to him about my deal he did nothing to fix it or anything he said "he's a professional and expects to be treated as such" if anything this makes him unprofessional. The way everything worked out and the way I was treated is ridiculous. If you plan to buy a car here think somewhere else, I promise you that will be the best decision you make! YOU HAVE TO BE NICE TO BELIEVE IN NICE!

 8 years ago (07-09-2017)

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Dick Hannah Dealerships

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