Dick Hannah Honda

Reviews, get directions and contact details for Dick Hannah Honda

About

Story

Honda dealership located in Vancouver, Washington with new Honda cars and used cars for sale. Find your new Honda Accord, Civic, Fit, CR-V, HR-V, CR-Z, Crosstour, Insight, Odyssey, Pilot or Ridgeline today! Browse our huge used car selection of all makes and models.

Dick Hannah Honda in Vancouver also offers Honda service and Honda repairs, as well as Honda parts.

Address: 3321 NE Auto Mall Dr, Vancouver, WA 98662, USA

Phone: (360) 944-3399

Website

moc.adnohhannahkcid@ofni

State: Washington

Zip Code: 98662

Opening Hours

Monday: 7:00 AM – 8:00 PM
Tuesday: 7:00 AM – 8:00 PM
Wednesday: 7:00 AM – 8:00 PM
Thursday: 7:00 AM – 8:00 PM
Friday: 7:00 AM – 8:00 PM
Saturday: 7:00 AM – 8:00 PM
Sunday: 9:30 AM – 8:00 PM

Update Info

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Reviews

This dealership was wonderful. I was at a previous dealership which had less than satisfying service to say the least. When I came across their website, I gave them a call and was helped by an associate named Dylan. He got the car ready for me to test drive during that same call. When I arrived I was in the vehicle I wanted to test drive within just 1 minute of arriving at the dealership. I found the vehicle i wanted at a very reasonable price and also recieved a  great warranty in the process. The overall experience went very smooth, was very friendly and made my experience purchasing a car very enjoyable.

 7 years ago (21-01-2018)

Service Center
Don't believe the 5 star reviews.
I made an appointment, but had to wait 15 minutes for the assigned rep to talk to me.  No one else who was just sitting around helped me. I told the assigned rep exactly what service my car needed.  I was told that they would do a complementary inspection to verify the service and talk to me about price if the car needed more service than I thought.  I was told that the repair would take up to two hours and gave me a price estimate for what I requested.  Two hours later, I had to check on the status of the repair.  I was then informed that I would need more service and that they had already started it.  No one talked to me before starting more repairs than what I had originally requested.
Another two hours later, I was told that I needed more repairs.  I declined because 1) I thought the price was inflated and 2) I had already been there for almost four hours, and 3) by this point, I didn't believe anything I was told by this smarmy rep.
As I was finally checking out, the service rep told me that I would be contacted to give a review and to rate him as 100 on all categories because anything less than a 100 was a fail.  I didn't respond to this.  Then, he told me he would add a "further discount" on my service bill because he wanted me to feel like he had done everything for me that he could.  Problem with this lie?  He didn't print out a new invoice.  
By this time, I was tired, ticked off, and determined to NEVER go there for service again.  
When I got in my car, my seat and mirrors had all had their positions drastically changed, my air conditioning was on (in December), and my car smelled like used motor oil.
I was seriously disappointed on all levels.
Don't believe the 5 star reviews.

      
      
      
 8 years ago (05-12-2017)

I really appreciated the professionalism from start to sold!  Robert called me for 2 months to keep me interested, and really helped me get into the right car.  When I got there this morning, Nick B took the reins and stayed with it and got it done! Then Zane really helped out and brought it home.  Could not be happier with my experience today, class act!!

 7 years ago (06-01-2018)

I buy a "new' car every two years so this was not my first rodeo with buying a used car.  From the start, Shannon Burris (Sales) and Rob Loomis (Service) did a fantastic job. The car was up front and waiting for me when I arrived, there was NO pressure, the price was the best I found anywhere and the entire experience was the best car buying experience I have ever had.  3rd car I have purchased from a Hanna Dealership and will continue to buy all of my future cars from them.

 7 years ago (11-01-2018)

Had a wonderful experience working with Richard. I brought him a very hard trade in and a lot of work to do and he spent three days finding me the perfect car with the best price and still having everything I needed.

 7 years ago (18-01-2018)

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