Dickinson County Hospital

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Dickinson County Healthcare System (DCHS) is a 49-bed, general medical and surgical hospital in Iron Mountain, Michigan.

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Dickinson County Healthcare System (DCHS) is a 96-bed, general medical and surgical hospital in Iron Mountain, Michigan. The hospital serves communities in Michigan’s western Upper Peninsula and northern Wisconsin. It has over 90 physicians on staff and 850 employees.

Address: 1721 S Stephenson Ave, Iron Mountain, MI 49801, USA

Phone: (906) 774-1313

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State: Michigan

City: Iron Mountain

Zip Code: 49801

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Reviews

We went to the hospital for my daughters injured ankle. We sat in the waiting room for almost 2 hours. The waiting room was completely full when we left but barely full when we arrived. When we finally were called to the back they said that we weren't supposed to be called back yet. One nurse said she thought they were going in order from who signed in first to last and the other nurse said they weren't doing that and that she had asked for a specific person. They gave my daughter a band and sent us to wait for another 5 or so minutes. When we got called to the back they started asking a series of very personal questions like are you safe at home, do you self harm, any thoughts of harming others? Are you vaccinated, do you go to school, any signs of pregnancy? Things  that are no where near related to a sprained/broken/fractured ankle. They  then proceeded to take an X-Ray. After they had the original doctor come in and say he didn't think anything was broken and that it may just be a sprain but we would have to get the other doctors insight. He said it could take from 2 minutes up to 2 hours before we knew if it was broken/fractured or just sprained. The whole experience was stressful and there were many people in the waiting room who needed urgent attention but had to wait for hours before they got it. I would not recommend this hospital to anyone.

 8 years ago (25-01-2018)

Yesterday, I brought my teen aged son to DCHS with a broken toe.  The triage nurse immediately put him in a wheel chair and took excellent care of him.  After she evaluated him, she guided me to office where I presented insurance information, etc. while she brought him to the "walk-in clinic"  area to start x-rays and treatment.  The physician assistant and nurse who took care of him in that area were also very efficient and provided excellent care.  They clearly explained what was going on and what we need to do going forward.  We were in and out of there in less than 40 minutes.   It was an excellent experience and I'm thankful for the great work that they did.

 8 years ago (21-09-2017)

We went to get blood work and the registration was closed.  The registration was being done in the emergency room.  We went to the emergency room and the lady at the desk said that there were two people in front of us. This won’t take long... we thought. Over a 50 minutes of the waiting later I’m sitting here waiting writing this.  As of now I don’t plan on ever coming to this place again.  If I could rate this hospital with less than one star, I would.

 8 years ago (25-11-2017)

Went to emergency for symptoms from mold exposure and was told by Dr. McDowell that I was being released and there was nothing wrong with me. Not one test or examination was performed. And when I asked for a supervisor he told me “ I am the administrator of this hospital, and it’s time for you to leave.” I told him being sued would be the least of his concerns if whatever was ailing me was contagious and spread to my children and he responded by calling the police. This place is an absolute disgrace to the medical practice and the doors should be shut down. Since when do doctors no longer care about their patients?! Should probably find a different profession if helping people isn’t for you.

 7 years ago (15-02-2018)

When you walk into an ER and four nurses and three doctors look at you with a family member in a wheel chair you at least expect a greeting or some sort of acknowledgement. They all continued there conversations about 'back in the day' how it was different. Everyone expects a long wait in a small town ER, but wow. Nurses have an I don't care attitude and the doctor was rude and short. Normally nurses are nice and welcoming. I have many family members who work in Nursing, but Dickinson County Nurses act like they are killing time until their sentence is over. Overall worst hospital I have ever been to. It's bad when the hospital is known by the people as 'Death Comes Here' or Don't Come Here'. The hospitals only saving grace is a few good specialist. They have a good OB and pediatrics doctor. I strongly recommend if you are able to go to Green Bay instead.

 8 years ago (21-08-2017)

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Dickinson County Hospital

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