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Reviews, get directions and contact details for Dignity Health Arizona General Hospital

About

Our mission at Dignity Health Arizona General Hospital is to deliver the highest quality acute care and access to the village of Laveen.

Story

Our mission is to deliver the highest quality care and access to Laveen and surrounding communities in the Phoenix area.

Arizona General Hospital features inpatient rooms, two advanced operating suites, an Emergency Room, a laboratory, and a full radiology suite. The hospital, located in Laveen, is capable of inpatient and outpatient surgical procedures as well as, provide 24/7 access to emergency medical care.

Address: 7171 S 51st Ave, Laveen Village, AZ 85339, USA
Phone: (623) 584-5100
moc.larenegza@ofni
State: Arizona
City: Phoenix
Zip Code: 85339


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
I never and I mean never do I review places. But the service was so bad here I had too. I came in for a ear problem. I waited 2 hours to be seen only to be forgotten in the patient room they stuck me in. But wait there is more, as I'm there I had not seen a single doctor Come see me. Then a nurse walks in trying to take blood out he said they were overwhelmed with people and that by taking blood out, it'd make it faster. So he's about to take blood out and decides to make small talk he then asks me "so what brought you in here" I replied an ear infection. He looks at me and says "oh wait then why am I taking blood out" he is literally asking me. Then they confused my name with my last name and had no idea what patient I was. To top all that off I had two doctors come in and they had to debate who would take me. At this point I'm still calm, but then they stick an ear wick in my ear, he says it will fall out on its own. He pushed it down with a cotton swab. Then tells me to wait that he will bring the ear drops. Comes back with no ear drops and tells me I need to wait in the hallway because they need my room. To top all this off I had to go to another emergency room because I woke up bleeding from my ear. It turned it wasn't swimmers ear like they said it was a it was a ruptured ear. The doctor at banner said the ear wick had probably fell out. So this morning i woke up with more hearing loss and a ball right behind my ear. I decide to take a cotton swab because white chucks of stuff were coming of my ear and guess what I pull out the ear wick it was so shoved in there and made all this puss come out my ear. Black stuff and blood came out as soon as I took it out. That damn ear wick never expanded or fell out. Gosh, I'm so damn angry. ZERO or negative stars if I could rate this honestly. And if anyone knows the number I need to send my complaint please let me know.
7 years ago (02-02-2018)
I wish I could not give this place any stars. I am currently here with my wife who is in severe pain. We have been here for a couple hours and they are consistently seeing patients that came in well after she has. When we asked the nurse why was this happening, she had an attitude and didn’t give an explanation. This is unacceptable. I will not come here again. If you can, it will be better to go someplace else. TRUST ME.
7 years ago (20-02-2018)
I went in 2 in one week for two completely different injuries. Both times I was treated with so much care. I knew I was in good trusting hands. The doctors really did take the time to make sure I was doing ok. The doctors really know what they are doing and are phenomenal at work educating me about my injuries. The entire time I really felt like they truly did care for me as a person. I am forever grateful.
7 years ago (11-02-2018)
I came to this hospital in May for severe back pain and at the time the service I received was great. The doctor and nurse took good care of me. When being discharged I was given a bill based off my insurance company's deductible. I paid the bill in full so I didn't have to worry about a payment plan. I regret this. I overpaid by almost $200! I ha e been trying since June to get my refund back. Finally customer service told me my refund was approved 11/2. That's five months after my first call! Now it's the middle of December and I still haven't received my refund. I called the service again today and was told they couldn't give me a timeframe on how long it would be to get my refund. I asked who I needed to talk to in order to get this solved already. Apparently no matter who I talk to they can't do anything about getting my refund faster. I finally complained to BBB. Hopefully they can do something. I would avoid this place. They seem to just want your money.
8 years ago (13-12-2017)
Horrible. I got my gallbladder removed here. I was in severe pain when the discharged me. 2days latter im here. I can only imagine what they are going to tell me. I have to find a different hospital closer to laveen. Something is not right with my body and how this surgery went. And they have not gave me answers
7 years ago (07-03-2018)
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