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Dillard's

  1. Nevada
  2. Nevada Department Store

Reviews, get directions and contact details for Dillard's

Dillard's

Story

With nearly 300 stores in 29 states, Dillard's offers the most current styles in fashion, beauty and accessories. Our home store offers a vast selection of the most innovative and inspired merchandise to take your home to a new level of elegance. Visit us at this local destination or wwww.dillards.com.

Address: 3200 S Las Vegas Blvd, Las Vegas, NV 89109, USA
Phone: (702) 733-2008
State: Nevada
Zip Code: 89109


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Reviews
Dishonest sales practices. Horrible customer service. I was shopping for a dress for a special occasion when I was "latched" onto by a salesperson. No was not a word she was willing to accept and I finally gave in and tried on a dress. It was an ok dress but way more money then I wanted to spend on something I was going to wear once. I told the saleslady that, and I thought her response was odd when she said " call me and I will buy it from you after the event". This was on a Saturday. On Tuesday I was home from my trip and decided to look at Dillard's online for another dress. Imagine my shock when the dress I had JUST paid $349 for was listed on Dillard's as final clearance at $122. I have never shopped at Dillard's before as we don't have them where I live. I called the 800 number for Dillard's to discuss this and I was told "we don't price match". With your own store? That made no sense. I had just been robbed of $220 by their Las Vegas store. So, I decided to call the Las Vegas store and was sure they would rectify things. I spoke to a manager, who also explained to me that they also "do not price match and they discount items every Monday so it was too bad for me". I was completely shocked that this is how Dillard's treats their customers. I was also told that I could NOT do a return at the store and then expect to turn around buy it at the discounted price, as that would take them several days to put it back on the floor. So buyer beware. This is a store who seems to be preying on the tourists and they have no qualms about ripping you off. So I returned the Dress and the accessories I bought along with it. Rather then make some money by honoring the sales price the store made nothing.
8 years ago (13-11-2017)
rich in mens dept was nice until i didnt agree with his religion or tip him. commented on how a $100 would go a long way. lol after he figured out i dont tip dillards sales people he was rude. told me i didnt have to "believe" to go to temple, um what does this have to do with a shirt dude. whatever. im not tipping a little old man dillard boy. unprofesional is an understatement.
8 years ago (16-11-2017)
Horrible customer service in ladies formal dresses! Went there to purchase 2 dresses for formal occasions and was not helped! They were too busy bagging up clearance . I was told they could not let me see any of the dresses they just bagged up. I saw one I had been looking for for weeks. I'm sure nordstroms or Macy's will take my money! Very disappointed!!!!! Now I see why the brick and mortar stores are closing ! As they should with service like this.
8 years ago (09-09-2017)
They have a good selection of dresses for women. Sales people are attentive in most departments.
8 years ago (01-06-2017)
Lynda at ladies shoe department just want us to leave. Doesn't want to shop here nomore
8 years ago (14-04-2017)
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