Dunkin'

Reviews, get directions and contact details for Dunkin'

"America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. Order your Dunkin’ faves via the drive-thru or order ahead of time with the Dunkin’ mobile app for a fast grab and go experience."

Address: 7818 Normandy Blvd , Jacksonville 32221, FL, US

State: FL

City: Jacksonville

Zip Code: 32221

Opening Hours

Monday: 05:00-22:00
Tuesday: 05:00-22:00
Wednesday: 05:00-22:00
Thursday: 05:00-22:00
Friday: 05:00-22:00
Saturday: 05:00-22:00
Sunday: 06:00-21:00

Update Info

related searches: Dunkin Donuts, Dunkin donuts near me, Dunkin' donuts menu, Dunkin Donuts Jacksonville, NC, Dunkin donuts Orange Park, FL, Dunkin donuts Dunn Ave, Krispy kreme jacksonville, FL, Dunkin Donuts careers

Similar places near

RaceTrac 98 meter

McDonald's 463 meter Waited about 20 minutes because there was a car in front of us. The Big Mac I ordered...

Smilies coffee 3 miles

McDonald's 3 miles Went at like 11:00 pm waited for like 20 mins no one in line and still had cold food ...

9Bars Coffee 6 miles

McDonald's 7 miles

Dunkin' 7 miles

RaceTrac 7 miles

Towers 7 miles My daughter is a patient at the pediatric offices in the building. I'm dietetic, so I...

Fla Juice & Bowl 7 miles I was excited to try this place out. The coffee was good but only luke warm. The musc...

Starbucks 7 miles We ordered a grandê pink drink, was like $5.50. Most expensive cup of ice I've ever ...

Setlan Coffee 7 miles I love the vibe and coffee here. The owner/barista is super friendly and helpful. The...

McDonald's 8 miles

Adams Sandwich Shoppe 9 miles

McDonald's 9 miles

Dunkin' 10 miles Much better than the last time I went in. I used to be a regular at this site prior t...

Speedway 10 miles

Dunkin' 10 miles The ordering process was rushed. Then the girl handed me the wrong item- didn’t tell...

Reviews

I had a awesome experience this morning the woman manager I think her name was Kate,I witness the staff get the orders cleared at a fast past.My food was fresh and hot and I enjoyed my drink.

everytime i come here the coffee always taste different and i get the same thing and i got a strawberry sprinkled donut and it looks like they took their finger and smushed into it 3 different times, and i don’t know where the heck your dirty fingers have been rubbing it all on my donut!! you guys throw away plenty at the end of the day, you should’ve included this one

Order is usually accurate and fresh, any issues here have been minor but this place is WAY too busy. I ordered way ahead one morning and still ended up standing in a packed lobby for ~15 minutes for my order to be prepared. Drive thru is usually no better and in the mornings it is almost always this way.

They're really nice but lately my orders have been getting messed up more. I usually order a latte with caramel, vanilla shot, liquid cane sugar and cold foam and last time it was only coffee and milk ‍ I'm very much a more sweet coffee kinda person so it was wasted when I got to work and tasted itFood: 3/5

I always purchase coffee from DD. I was headed in and had some things to accomplish, so I stopped. My first time stopping to purchase from them since the reopening from the COVID-19 period. Coffee was fresh as always, but young adults run the drive thru and there is very little customer service. They are often out of certain donuts, too but I guess I didn't need those anyway. Lol

I love the brand for their coffee. I now just buy their whole beans. The orders are never right, always different prices, rude associates, managers that don't care and a corporate office that seems to share the same view. The app has gotten ridiculous with the prepaid balance in $10 allotments and now the rewards changed too. If they're not Careful...Soon we will boycott altogether. Running on WaWa2022

I used the application and pre-ordered the night before. Last minute I was told that my command had a top tier see and be seen “potluck”- DD was my saviour- being that I did not leave Camp Blanding until after 2100 and was due to return 0745. The order was placed, credit card charged and I arrived at 0645. The application notified me that the order was ready- it was NOT. I, politely, waited for it to be gathered. A large sealed bag and 2 small bags were given to me. I inquired about the holiday toasted white chocolate hot coffee with an extra shot of espresso that was included with the order- the worker was obviously overwhelmed and a bit disgruntled. I went out of my way to thank her and even apologize in effort to diffuse her negativity. I moved my bagged items to a side table and began to match the contents to the receipt the same worker was angered at the site of this action- telling me that my order was correct. I continued. I noted that 2 items had been substituted without any mention and that there was guacamole *A LOT on one of the cinnamon raisin bagels. She wanted to take the entire order back. By this time- the establishment was standing room only- I , again, apologised to staff and thanked them as well as apologised to those waiting. I replied to the worker that remaking the order would not be necessary- we needed to trade plain bagel for an everything and the cinnamon bagel / guacamole for one without… and I would still like the coffee, please. She was angry to the point of eyes bulging! A young lady from the drive through *wearing the headset quickly walked from the side to the counter and asked how she could fix my order. She quickly and proficiently amended the issues, made an OUTSTANDING cup of coffee, smiled and wished me a good morning! Well played, young woman! Your older co-workers need to take notice and learn from your example: proper leadership, professionalism and customer service!!!

This Dunkin Donuts is the absolute WORST location EVER! They are beyond slow, everytime I go into the drive thru, they’re slow, I sat 15mins waiting for someone to take my order, so I just left. This location never has anything, they are always out of stuff. I don’t know who runs this location but it’s clear they need new management and new staff! Places like this are reason why we have Karens!

The service is slow but the coffee is great amd on point most days. Except for yesterday no one took my order I pulled up to window no one had on a head set and they were not really intrested or cared that I had been sitting there.Food: 4/5

Comment on this business

Map, Satellite View
Street View

to add Dunkin' map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=dunkin&id=1963876&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/dunkin-i1963876.html" target="_blank" title="Dunkin'">Dunkin'</a></p>

Reviews, get directions and contact details for Dunkin'

Opening Hours

Find nearby businesses, restaurants and hotels

We use cookies