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Reviews, get directions and contact details for E.R. Plumbing Services

E.R. Plumbing Services

About

Charlotte's top-rated plumbing company, providing round-the-clock residential and commercial plumbing services. Open 24/7, 365 days a year. Call (704) 846-5371 today!

Story

Call (704) 846-5371 for emergency plumbing services, day or night.

We'll work with you to determine what the best window of time is for you - not necessarily what works best for us.

Since we have technicians throughout North Carolina and South Carolina at all times of the day and night, if it's an emergency, we can dispatch the closest one to your location and quickly call you back with the technician's name and estimated time of arrival.

Our Arrival
When our technician arrives to your home or business, he will quickly get to work to determine the problem and inform you of the options available to you. Once you approve work to be done, our technician will either get to work on it immediately, or schedule a future appointment, depending on the need.

Our technicians take great pride making sure they treat your home with care assuring you no damage or messy clean-ups when we leave.

After Completion
After your work is completed our technician will walk you through, step-by-step, the work which was performed, and have you sign the invoice confirming work was performed to your satisfaction. Because it's so important to us that your experience is positive, and you are satisfied every time, we'll leave you a satisfaction report card to fill out and send back to our office.

But wait! As soon as our technician gets into his truck he calls our office to check-in. Before he leaves we call you to make sure everything is to your satisfaction. That way everything is taken care of as quickly and conveniently as possible.

When and only when we get the final asurance that you're happy, the technician has finished his assignment.

Another satisfied client - A Client for Life!

Address: 648 Matthews-Mint Hill Rd Ste C, Matthews, NC 28105, USA
Phone: (704) 846-5371
State: North Carolina
Zip Code: 28105


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
The weather here in NC is unusually cold this winter. The piping is not as insulated as up North. With that said our outside faucet froze and water was flooding from the siding. We shut of the water to the house and started making numerous calls to local plumbers . Non were available to come the same day or did not answer. Finally called ER Plumbing services. We called at approx. 2pm and they were here in an hour just like they said they would be. Joe ( our tech) was knowledgeable, courteous and just a really nice guy. The problem was fixed in less than an hour. We were so grateful with the prompt service and great price for the emergency call. Would not hesitate to use or recommend them.
8 years ago (03-01-2018)
Water heater started leaking day after Thanksgiving. Called my plumber and left message. Patient! When I didn't get a return call by Monday I Googled plumbers and tried ER in Matthews. Jason H may be the best plumber I've ever worked with. Awesome job tearing out 2 old heaters and a rats nest of pipes and vents, replacing with a new 50 gallon heater and a clean look. Even gained storage. All done in a couple of hours. ER is my new plumber for life or until they stop answering their phones.
8 years ago (28-11-2017)
Leonard was timely, friendly, and informative. As a first time home buyer, I had many questions, and he thoughtfully answered each one. He explained what was wrong with my water heater, what he was replacing, and why. He also explained the potential outcomes if we decided not to replace the parts. Thank you for all of your help and sharing your knowledge! Highly recommend ER Plumbing Services and Leonard!
8 years ago (24-01-2018)
I am so impressed with the service that Mike E. provided to me today. Addressed the issues, with my hot water heater, explained everything in detail in a very professional manner! I have been a homeowner for over thirty years and Mike is the best plumber I have ever had! I couldn't be m,ore pleased! I will be a customer for life! Cheryl Coors,
8 years ago (08-12-2017)
I called E.R. Plumbing about a problem we were having with our hot water. Garrett came out the very next morning and quickly diagnosed the problem and explained my options. He could either attempt to repair my 12 year old water heater or replace it completely. I was waffling because the repair would be about $300 and to replace it about $1700. He said that if the repair didn't work he wouldn't charge me for trying it which made the decision easy. Long story short, he replaced the parts he thought were defective in about 30 minutes and our hot water works great again. I know this water heater will need to be replaced in the next few years, but at least now I can plan for it, and I'll definitely call E.R. Plumbing back when it's time to do the job. I highly recommend ER Plumbing! Thanks Garrett!
8 years ago (29-12-2017)
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