Lake Norman Plumbing Co.

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Address: 306 W Plaza Dr #18, Mooresville, NC 28117, USA

Phone: (704) 663-8820

Website

State: North Carolina

Zip Code: 28117

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

Steve and team were wonderful when our water heater burst on a very cold day recently.   Within an hour they were at our home with a new appliance, and it was professionally installed in a little over another.   We will definitely use Lake Norman Plumbing again and recommend them to our friends and neighbors.

 8 years ago (15-01-2018)

Woke up to frozen pipes. Advised me on how to unfreeze the pipe rather than charge me eventually for a service call for busted pipes Thanks for putting customer service over making a buck!

 8 years ago (06-01-2018)

I had a emergency hot water replacement. I called in around noon and by 5 pm I had hot water again. The guys were courteous and knowledgeable all while working in the attic on a hot summer day. Thanks being able to get this done on such short notice! I highly recommend LKN Plumbing!

 8 years ago (19-06-2017)

I will say that this company provided excellent customer service, called back promptly and the worker who came to my house was very courteous and profession, as well as helpful (telling me what tool to purchase in the future to do it myself next time).  However, I am rating it lower for two specific reasons.  First, there was there was no estimate given prior to the work being completed.  I understand that in some cases, like mine, that things need to be taken apart prior to learning what the problem is.  In my case, My shower handle was no longer working and I could not shut off the shower properly.  I had taken the handle off myself to see if I could fix it, realized it was more complicated than I could handle, and called Lake Norman plumbing for help.  But based on what I described and what he saw, the worker could have at least told me an estimate, hourly rate of labor, or anything prior to completing the job.  Especially considering that after it was done he said that my brand of shower handle does this every once in a while.  If that was know, and you knew the parts needed, which he walked in with, I think giving me a price would be fair before starting.  Second, the price itself.  For being there a half hour and replacing one part of my shower handle, I was charged $240.00.  As another reviewer indicated, if I paid by charge card they would add another 4% to the bill.  In all good conscious I can't recommend this company based on the lack of communication about pricing and the price for service itself.  Which is a shame, because as I started with, they are very professional and responsive.

 8 years ago (08-06-2017)

I called with a burst pipe. Owner was dismissive and rude. I ended up hanging up and finding someone else to provide the service.

 8 years ago (08-01-2018)

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