El Dorado Collision Repair

Reviews, get directions and contact details for El Dorado Collision Repair

About

http://www.eldoradochevy.com/CollisionCenter,

Story

Here at El Dorado Collision, we are a modern class automotive repair facility that specializes in mending all years, makes and models of vehicles! We write free estimates and accept all insurance companies! Our variation of services range from paint-less dent repair and windshield replacements to full-body mechanical collision repair and exceptional finishing paint work!

Address: 1800 Bray Central Dr, Mckinney, Tx 75070, McKinney, TX 75069, USA

Phone: (972) 569-0170

Website

moc.srotomodarodle@senojc

State: Texas

City: McKinney

Zip Code: 75069

Opening Hours

Monday: 7:00 AM – 6:00 PM
Tuesday: 7:00 AM – 6:00 PM
Wednesday: 7:00 AM – 6:00 PM
Thursday: 7:00 AM – 6:00 PM
Friday: 7:00 AM – 6:00 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed

Update Info

related searches: Auto Body repair Poway, CA, Fix Auto Poway, Caliber Collision, El Dorado Chevrolet

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Reviews

If you want your vehicle completed in a timely manner and completed without defects, take it some where else. Eldorado Collision had my truck for 4-1/2 months!  Body work and paint was good, I admit that.  But the grill and light bar was damaged somewhere in the process and they won’t help to resolve the problem. Left front end was replaced and the tire rubs, and they can’t resolve that either, their solution is to get smaller tires, even tho the other side is not rubbing, and neither side rubbed before. 
I had to call and leave messages just to get an update on the repair. Horrible feed back to the customer. 
Sad thing is I took another truck up there 6 months before and had the same issues of customer service and they couldn’t get the paint to match the diamond white, which everyone I’ve talked to says it is very hard. They had that truck for 5 months. I blamed it on the service guy that was over seeing everything. But apparently that’s just how they run their business.  I gave them a second chance and they blew it. I will never take another vehicle to them to repair and discourage anyone else to take one there. 
Steven Menkhoff

 7 years ago (18-04-2018)

This place won't be receiving my business ever again. It took 2.5 months to fix my vehicle after it was rear ended. I'll just summarize my key issues with them:
1. Communication was terrible. I was told 3-4 times that my car would be ready by a certain day only to have that day come and go and for me to have to call to find out what's going on. 
2. Quality was abysmal. I went and checked on it multiple times only to show them where the body lines don't line up, where the paint was completely messed up, where they missed damages that were on the car, where they completely missed pieces that needed to be replaced, etc. It was extremely frustrating. 
3. My vehicle still isn't fixed properly. For a company that boasts on their website that they will "restore your vehicle so it will look and feel like new" sure does a terrible job at it. The bumpers STILL don't line up, there's multiple places where there's still some damage that they missed and there's a couple places where the paint needs to be buffed. Unfortunately because it took them 2.5 months, my insurance company will not give me any additional rental coverage so i'm stuck with my vehicle in a sub par repair state. 
Again, I will not be ever going back to this place and plan on getting rid of the vehicle that they repaired since it looks pretty terrible.

      
      
      
 8 years ago (04-07-2017)

So far so good

 7 years ago (20-03-2018)

Reasonable pricing and guaranteed workmanship.

 7 years ago (10-02-2018)

I can't mention how grateful I am for this place! They provide friendly, professional, and excellent service. They've made my experience phenomenal. I've been in a very messy situation between insurance companies, but this place kept me sane! They made everything easy, and helped me keep one less thing to worry about, if not help by being the middle man in some situations! They are extremely friendly as I've mentioned, and you feel at home when you meet them. They remember you as an individual and not just a random car at the shop. This is not always something you expect from a collision repair shop especially when you're simply a young student! Thank you so much! I really appreciate the care! 

 10 years ago (24-12-2015)

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