Elder Ford Of Tampa

Reviews, get directions and contact details for Elder Ford Of Tampa

Address: 9560 N Florida Ave, Tampa, FL 33612, USA

Phone: (813) 321-1234

Website

State: Florida

City: Tampa

Zip Code: 33612

Opening Hours

Monday: 7:30 AM – 8:00 PM
Tuesday: 7:30 AM – 8:00 PM
Wednesday: 7:30 AM – 8:00 PM
Thursday: 7:30 AM – 8:00 PM
Friday: 7:30 AM – 8:00 PM
Saturday: 7:30 AM – 8:00 PM
Sunday: 12:00 – 5:00 PM

Update Info

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Reviews

Best car dealer ever!!! My husband and I have been through some bad stuff and needed a newer car.  We walked In at 1230pm and drove off the lot in our newer used car at 245pm. So easy, and so stress free. No questions about anything. Just "here are the options and you can drive away with the car you want." We looked at each other and I said " screw it, go for it." After that I asked my husband "Did we just buy the car we wanted?" He said, "I think so" . Wonderful experience and we will continue to give them our business..

 7 years ago (25-04-2018)

Buying a new F150 from Elder Ford was a pleasure. Nadia, our sales representative, was professional and trustworthy throughout the entire process. She and the sales manager were very fair and never made my wife and I feel pressured to buy. We already knew what we wanted and  what we wanted to pay; we did not have negative equity so it was a straight forward deal. And you cannot beat their warranties! Great deal and great experience! Thank you!

 7 years ago (04-04-2018)

I bought a brand new car from this dealer at the end of January and it has been in the shop ever since.  When I purchased the car it had an active recall so I was not able to drive the car home the day I bought it.  I had a promise from the dealer they would fix the recall and get the car back to me.  So Tuesday of the next week I received the car back with an assurance the recall was fixed.  A week later I received a phone call from the service department to tell me the recall was NOT fixed and I needed to bring it back in.  On top of all this I paid them to do the window tint which I was assured was the best in the business.  When I examined the tint I found creases, bubbles and inconsistencies on each window.  When I called to ask why the job was so poor they told me the tint guy called out sick so they let the parts guy do it.  For $300 I would say that is a bad decision.  Upon bringing the car back to the dealer for the second round of the recall and to have the tint removed I was ensured I would have a rental car reserved.  Well, as these things tend to go, that did not happen.  So I waited around the dealer for an hour for a rental.  When the rental didn't show I asked my service advisor where it was and she stated my best bet was just to walk down and get it.  Being a female I was not comfortable walking down Florida Ave. by myself but since I was already late to work I went ahead and did it.  When I arrived at the rental car agency I found out my A+ service advisor never called in the rental.  At this point I am now and hour and a half late back to work.  So, needless to say I decided this dealer was completely incompetent and took my car back.  Now my car is sitting at another dealer waiting for the recall to be fixed because the part is on back order.  I have now not had use of my NEW car for going on 15 days.  Needless to say I would advise anyone buying a Ford product to stay far away from this dealer.  There are plenty of other Ford dealers that do not treat their customers like garbage.

 7 years ago (23-02-2018)

I recently took my Ford F-150 truck to have it serviced at Elder Ford. The gentleman at the service desk was very knowledgeable and professional and explained everything  very clearly. When my truck was ready to be picked up it not only was serviced as per plan but it was also washed as well. I was very pleased with the service department at Elder Ford and would recommend them to anyone. Mr. Wayne Young went above and beyond to make sure that I was satisfied. I relay appreciate his efforts in going the extra mile! Thank you Wayne Young!
Sincerely,
FMJ

 7 years ago (16-02-2018)

Everyone here is super friendly.  They really try and do whatever they can to get you in the car you want.  Our Salman Kevin was super friendly, patient and not pushy like other places I have been too. I would recommend Elder to anyone that wants honest good hearted people that truly care about your needs.  Ask for Kevin. He was amazing!

 7 years ago (09-03-2018)

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Elder Ford Of Tampa

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