Elegant Brides

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Address: 6 Club Centre Ct, Edwardsville, IL 62025, USA

Phone: (618) 656-5353

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State: Illinois

Zip Code: 62025

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Reviews

I was in earlier today with my bridal party. As my excited bridal party walked in, they said and "this is the bride!". Instead of a pleasant greeting, congrats, or anything at all we got a blank stares and "do you have an appointment?". We had scheduled appointment and all of the ladies, rudely handed me tags. They said "put these on the ones you want". Myself, nor my bridal party, did not receive one smile throughout our short visit. I picked out a few dresses, and the lady started off by saying "do you want them to help you or me". Every encounter we had with one of the workers, there were no smiles or excitement in their tones. She only brought one dress for me to try on after we told her what styles I was looking for.  Every time the lady was around my bridal party, we felt awkward and like we weren't to act like our goofy selves. I had only tried on three dresses and wanted to rush out of the store. This was my first time trying on dresses and these employees ruined my first bridal shopping experience. There never once was a congratulations or smiles exchanged. I have no idea how this boutique has received more than a 1 star.

 8 years ago (21-01-2017)

Very nice & very professional laid back atmosphere 

 8 years ago (10-06-2017)

After having a horrible experience else where my mom decided to make me an appointment here. I am so glad she did. As soon as you walk through the doors you are welcomed in by smiling faces. Dawnelle was so wonderful to me and extremely helpful with not only helping a picky girl find her wedding dress but also helping me figure out tuxes and a flower girl dress. I showed her a picture of my bridesmaid dresses and she knew exactly what kind of tux and flower dress to show me. She didn't make it seem like she was just trying to "make a sale" she honestly made me feel like we were friends. After I bought the dress she gave me and my mom a hug. She was the absolute sweetest. I highly recommend coming here for your wedding dress. 

 9 years ago (29-04-2016)

My wedding dress shopping experience at Elegant Brides was definitely a positive one. I would strongly recommend working the owner Dawnelle or her helpful staff. She made it easy to find the right dress for me and have fun doing it. I tried some dresses on just for kicks and grins with her encouragement just to see the different styles. When I was there, I was well taken care of. She wrote down the styles I liked to take with me so I could take my time to decide. When I got back to her to place my order there were no surprises. Dawnelle was also able to give me advice on area venues and vendors having a better idea which ones her clients had been satisfied with or not in the past. I'd say go to Elegant Brides if you want good business on top of a good wedding dress for sure.

 10 years ago (30-06-2015)

Love this place not sure why some people have issues.  Customer service is great dresses are made great.  Yes they come from China but all bridal does. Unlike other bridal stores they treat you more like a friend than just trying to sell u something and never see you again. I got my dress from them 12 years ago and still happily martied.  Dawnelle the owner is great very personal.  And the seamstress does an amazing job.  We went to multiple places including frews and David's was not impressed with customer service at all and David's quality of their item for the price was terrible.  Thank you everyone at Eligant brides had a wonderful wedding

 9 years ago (18-04-2016)

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