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Embassy Suites by Hilton Huntsville Hotel & Spa

  1. Quigley
  2. Alabama Embassy
  3. Alabama Spa
  4. Huntsville Lodging

Reviews, get directions and contact details for Embassy Suites by Hilton Huntsville Hotel & Spa

About

We are located 15 minutes away from the Huntsville International Airport and minutes away from great dining, shopping and entertaiment located in the heart of downtown Huntsville.

Address: 800 Monroe St SW, Huntsville, AL 35801, USA
Phone: (256) 539-7373
State: Alabama
City: Huntsville
Zip Code: 35801


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info
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Reviews
The room was clean and comfortable. Breakfast was great. The biggest problem was the reception staff. I was the 10th patron in line and it took over an hour to check in. There was staff at 3 of the 4 kiosks but only one was working. At the other two staff was conversing with other staff but accomplishing nothing. I travel a lot and can't remember front desk staff less interested in getting the job done. There seemed to be a manager there (dressed in a dark suit) but he made no effort to get the staff more involved. I was angry and disappointed along with the other guests in that line. If you stay there expect a decent room with great breakfast but hope you arrive at a non busy time.
7 years ago (19-03-2018)
Hotel room was average for the cost. Have to pay for self parking. Front desk staff are too busy socializing so you're on your own if you need help. Breakfast was extensive & those staff were constantly circulating and offering help. Pool is tiny and the water is an odd color, but it's indoor, along with a largish hot tub. They ran out of towels and new ones never appeared even though they were informed by several people over the hours.
7 years ago (06-03-2018)
The hotel is lovely and you get a huge room for a pretty decent price. But the manager isn't even aware of the hotel policies, much less willing to enforce them. There are FOUR "front desks", but you'll have to wait ten minutes to speak to an employee because there's only one person on duty. There are multiple weddings this weekend, but the staff seems completely unprepared to deal with more than one guest at a time. I would recommend the hotel itself, but you should probably go elsewhere if you want any services other than a clean bed in a nice room.
7 years ago (03-02-2018)
Room was great and so was the made to order breakfast. Housekeeping was a little lax on two of the days that we were there. The biggest issue I had was they dipped into my account on 5 separate occasions during my stay and I could not get an answer from anyone there on as to why that had happened. And I don't mean this was like a rented movie fee one of the withdrawals was for over 500 dollars at 1 am. I will not be back again customer service there was no help and I don't know about your but I don't like people messing with my money when they shouldn't be
7 years ago (18-03-2018)
Amazing view! Clean room. Nice fountain. Great customer service. Awesome bar! A great place to stay for relaxation, a home away from home you could say.
7 years ago (03-02-2018)
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