Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 2267 Esplanade Ste C, Chico, CA 95926, USA

Phone: (530) 899-1188

Website

State: California

Zip Code: 95926

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Reviews

Most of the time I get great service from Enterprise Rent-A-Car.  But, lately they seem to be working with a skeleton crew.  I had to wait until a car was washed and brought forward.  The crew up front seems to be running all the time.
Someone needs to do a business analysis and find out if this particular location just needs to be retrained and organized, or do they really need more help.

 9 years ago (22-11-2017)

Enterprise Rent-A-Car has always served my transportation needs very well. Their physical location is convenient. The office is in an older car dealership which has been somewhat remodeled. The lobby is cool in the summer and warm in the winter. I have found the employees to be extremely courteous and cordial. They always greet me with a smile and inquire as to how my day is going. Since I have an Enterprise account, I always reserved ahead. The check-in process is quick and easy. The employees always do a decent job in documenting any vehicle damage I locate during my walk-around. Typically the employee will try to sell me one of their insurance policies. I have good insurance which covers me on rentals, so I politely decline. The transaction is concluded by signing on an iPad. No paperwork is exchanged, rather a receipt is emailed. My only criticism is small in nature. They don't give you the vehicle with the gas tank topped off. Instead they note the level of the gas and you are supposed to bring it back at that level or higher. It's a bit of a pain. Sometimes the vehicle may have less than 1/2 tank. That means the first place I have to go is a gas station. But this is certainly not a deal breaker. Overall, I am very satisfied with Enterprise and I intend to continue renting from them whenever I need transportation (which is usually several times each year). I am comfortable recommending this business to you.

 9 years ago (14-08-2017)

Great experience every single time. Very nice and energetic employees.  Thanks for all your help Chico Crew! :)

 9 years ago (29-11-2017)

I enjoy renting cars from Enterprise Rent a Car. The customer service is perfect. The people are friendly, knowledgeable, and helpful. Enterprise offers transportation from your home to the rental office and back again when you drop off, without any added charge. The service is fast and they always get me on the road when I need to be.  I have found the Enterprise Rent a Car to have competitive rates almost always less than other local car rental services.

 9 years ago (22-08-2017)

Great place to rent a car. Friendly, helpful staff. Highly recommend renting a car from here.

 9 years ago (26-10-2017)

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