Dollar Rent A Car

Reviews, get directions and contact details for Dollar Rent A Car

Address: 6327 Aviation Dr, Sacramento, CA 95837, USA

Phone: (866) 434-2226

Website

State: California

City: Sacramento

Zip Code: 95837

Opening Hours

Monday: 5:00 AM – 10:30 PM
Tuesday: 5:00 AM – 10:30 PM
Wednesday: 5:00 AM – 10:30 PM
Thursday: 5:00 AM – 10:30 PM
Friday: 5:00 AM – 10:30 PM
Saturday: 5:00 AM – 10:30 PM
Sunday: 5:00 AM – 10:30 PM

Update Info

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Reviews

Worst customer service ever. Stood in the line for more than 20 mins because the representative was talking to her colleague and didn’t bother to help customers standing in the queue.

 7 years ago (16-03-2018)

A friend of mine flew in from out of state. She had a reservation. When she went to pick her car she was told that she needed to make a $350 deposit which is more than 3x her entire 3 day rental. She doesn't have the funds, and dollar wouldn't take payment for the deposit  over the phone from me or her husband.

Do not rent from Dollar!

 7 years ago (05-11-2017)

Save yourself from some pain,i rented a car for 2 days,slow lines at pick up,took an hour to get a car.the car i rented was supposed to be special and it ended up being the smallest car at the lot(they don't explain what special is so that you can book thinking you are getting a deal) when i returned the car i was okay with them charging my card to refill the tank, but they din't tell me that they charge 9 DOLLARS for a gallon of gas,They said that it was in the contract i signed.Who reads an entire paper while you are booking a car?SO they ended charging my card 115 dollars for a tank of gas,again another move for them to take as much money  as they can  out of you .Finally the brown woman with curry hair at return location,as mean as they come,she was literally happy to charge my card and dint waste no time to .Just seemed bitter for no apparent reason,well dollar and thrifty rentals i hope that 115 will make a huge difference in your lives,i wish you know the people you take from what they go through to get that money.

 7 years ago (15-01-2018)

If I could give it a 0 I would. If there is any young people that are under the age of 25 don't rent from here. My bf is 23 and they charged extra which is understandable because he is "under aged" which was 7 almost 800, which is still expensive. We wanted a gps but no one told us that It was gonna be almost 200 dollars more! Which is ridiculously expensive so we paid 900... almost a grand for only a week. If we knew they were going to charge extra we wouldn't have gotten a gps.

 8 years ago (22-02-2017)

I made an online reservation, noting I would be paying with a debit card. It allowed me to proceed with no warnings. It turns out, that even if you can prove you have 3 times the amount of money required for your rental, they still run your credit. The entire reason I'm paying with a debit card is because I have student loans and medical debt that cause poor credit scores. Hence the reason I don't have a credit card. The man simply threw his hands up and said he couldn't help us. The most budget of rental car companies couldn't help us. Then, to make matters worse, he sends us over to National, just to be told they don't have any cars. All of this following 8 hours of flying. The service was beyond reprehensible. Luckily for us, Hertz saved the day. They don't even run your credit. Stay far away from the rude people of Dollar. 

 8 years ago (13-03-2017)

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