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Reviews, get directions and contact details for Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 1990 Oxford St, Berkeley, CA 94704, USA
Phone: (510) 705-8989
State: California
City: Berkeley
Zip Code: 94704


Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: 9:00 AM – 1:00 PM

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Reviews
My girlfriend and I were in town and wanted to explore the Bay Area. Everyone at Enterprise was fantastic. Our trip was incredible and no small part is owed to them. We didn't book in advance, which was our mistake-this place is popular and for good reason. But they found a car at a nearby Enterprise location. An employee was taking a car there and gave us a ride! This was probably a one-off but indicative of their thoughtfulness. I also left a jacket in the trunk when returning the car and they made sure to save it for me. Can't recommend them enough.
8 years ago (11-08-2017)
It was one of the worst service I ever had. The manager Ms Madysin was not polite to us and was not trying to be helpful or show any mercy when we had a credit card problem, and she almost ruined our whole mood of traveling. DON'T RENT A CAR HERE, go to hertz on san pablo ave, they might be further from campus but they can call lyft for you for free, and they have better insurance plan with slightly higher rate, but totally worth it, and their service attitude is WAY NICER. (however Mr. Owen at Enterprise is very nice and chill, we do like him a lot, still have to give him credit.)
7 years ago (01-03-2018)
my friend and I booked a car and we did recieve the confirmation letter. However, when we reached there to pick up, they simply told us that the car was not available..... We ended up waking up so early in vain..... nice customer service~
7 years ago (26-12-2017)
My first experience with Enterprise was one of the most stressful I've had in a long time. As car-owning customers, we rent cars for the peace-of-mind that comes from new and presumably well-maintained vehicles. To my surprise, the vehicle had a mechanical issue that prolonged my 8 hour drive to a 14 hour trip. Despite the stress related to a car breaking down in the middle of the freeway (in the middle of no-where), I understood that cars break and it may have been something beyond Enterprise's control. The true stress and issue arose when they tried to blame "scrapes in the skid plate" on me, despite the car's issues (oil spill on the engine) being completely unrelated. To those that care, in my 6 years of driving I've never even hit the side of the curb. The first rental agent nor I saw these scrapes since the car wasn't lifted onto a tow truck when I first picked it out. All in all, if you rent from Enterprise take a mechanic's creeper and get deep under the car to avoid being faulted for something you could not see. To be fair, the agents at this particular location were very kind and helpful, this is more a review on Enterprise itself.
8 years ago (30-11-2017)
The customer service at this location is the worst I have experienced. Similar to other reviews, I made a reservation weeks in advance, and when I arrived was told that no car was available for me. They simply made excuses, like I had arrived too late and they often have customers not show up for a reservation. I am a frequent business renter at Enterprise, they know that I pick up my car for every reservation. In this case they did not even try to call me. The staff would not offer any help, and the manager, Madisyn O’Brein, refused to say even one word to me. I ended up having to ride to Oakland airport to rent a car. Avoid this place at all costs!
8 years ago (11-12-2017)
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