Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 2228 E 11th St, Tulsa, OK 74104, USA

Phone: (918) 583-4880

Website

State: Oklahoma

City: Tulsa

Zip Code: 74104

Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: 12:00 – 3:00 PM

Update Info

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Reviews

I worked for the state and used this location almost weekly for work for 5 years straight . I hadn't been in for months and there were all new faces. This particular visit I was self pay. I called the hotline to make my rental and asked what I needed to bring with me. I was told paycheck stub, license, and a bill so they could verify my address. I use paperless billing and the one bill I had was late. I was told because this they could only rent to me with a credit card. I don't use credit cards anymore at all. I showed her that the bill had been paid and even tried to show her another bill. She said that since she already saw the other one she wouldn't be able to rent without a credit card and this was the manager. It was 6pm and I had no options and needed to go out of town for work. There was no let me see how we can help you, nothing. When you are loyal to a company for so long it's unfortunate to be treated with so much disregard. I refuse to use this location again. Even called in to complain to corporate even though I know that's not going to do anything. 

Update: I used the location at Bob Hurley this week and it was a familiar face from 11th street and received MUCH better treatment.

 7 years ago (16-03-2018)

The store in Tulsa on 11th Street, very poor service. Number 1every time you go in there they can't find your reservation.
Number 2- they will overcharge you on days if you don't watch your receipt, this happens every time. You get a 3-day Rental you charge for 5 days.
Number 3- when you pick your car up , they will not explain to you the day and the time of your return. Very very poor store. I would recommend anyone not to use that store on 11th Street if you do watch your seats and get everything in writing and have it explained to you

 7 years ago (26-03-2018)

Its funny how many hidden charges that they can slip in there.  My pink copy made no mention of a mileage restriction or how many miles there were at pick up, but that did not stop them charging me 60 dollars at drop-off for going over.  They also slipped their 30 extra dollars a day insurance in there too in spite of my credit card having rental insurance and my reservation NOT including it.  The guy told me that I should have said something before I left at pick-up and that there wasn't anything that could be done at the end of the trip.  In total, I total, I paid about 150 more than I was led to believe that I would when I made the online reservation.  Oh, and the vehicle was stained up pretty bad.

 7 years ago (28-02-2018)

I am in diet need of a vehicle for ONE DAY and have rented from this company alot, but they don't help me. Referred me to another company. But it's ok.

 7 years ago (11-04-2018)

We frequently rent from the 11th Street - Tulsa location and feel we have received excellent service - prompt, courteous and efficient

 7 years ago (21-02-2018)

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Enterprise Rent-A-Car

Reviews, get directions and contact details for Enterprise Rent-A-Car

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