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Reviews, get directions and contact details for Enterprise Rent-A-Car

Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 4601 O St, Lincoln, NE 68510, USA
Phone: (402) 488-2800
State: Nebraska
City: Lincoln
Zip Code: 68510


Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: 1:00 – 5:00 PM

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Reviews
This was the worst situation I have ever had with a car rental facility. I reserved the car via phone, yet arrived to be told there were no cars available and would not be any available for days. Thanks for giving me the run-around! Okay, so I was asked to email ‘Michael’ (as you can see in response to this review) with my situation and all the rental details. I emailed and have received no communication, no response. I think the site just posts an auto-reply any time they get a bad review. Don’t be fooled. Enterprise has demonstrated a complete lack of caring about customer service as further demonstrated by their lack of a response to my email. I wish I could rate them lower than 1 star.
7 years ago (18-02-2018)
I have used this place multiple times. The service has been great and the price is always just right (i usually go with weekly rates). Renting and returning is pain free and"haggle free"..As long as I have my own insurance. I just reserve a car online and when I get there I'm out and about in 5 minutes. Definitely recommend them! Anthony is always helpful!
8 years ago (02-09-2017)
I've rented from this location several times. Unlike some of the other locations the personal have been friendly and very helpful. I'll be back.
7 years ago (20-02-2018)
Pick-Up was horrible, drop-off Great. Reservation made month in advance online, when picked up, reservation had been changed to 1 day with some lame excuse about "my people called & changed", I'm the only "people" in my company! Car was filthy, covered in bugs & only had 3/4 tank of gas. After "discussions" with representative, ultimately received different vehicle, which was an upgrade, but interior was still dirty. Was told "You don't have to rent from Enterprise", which if I would have had time/ability to choose another company, would have been done & never looked back at Enterprise. Rental price was increased by $150 initially & again after "discussions" & showing reservation, price was returned to reservation price after 2 attempts. Needless to say, I was not a happy camper & left the facility extremely disgusted & vowed never to rent from that facility again. Return of vehicle was painless & pleasant, because was a different attendant who was extremely pleasant & helpful. When I told of "pickup" experience, received apologizes, free upgrade & 10% off next rental. The only reason for 2 stars was because of attendant on drop-off. Will give this location another chance, but skeptical at this time.
8 years ago (08-09-2017)
We got a free upgrade! That made our trip more enjoyable! 👍
7 years ago (04-03-2018)
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