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Reviews, get directions and contact details for Extended Stay America - Detroit - Southfield - I-696

Address: 26250 American Dr, Southfield, MI 48034, USA
Phone: (248) 355-2115
State: Michigan
Zip Code: 48034


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Reviews
If I could give this 0 stars I would, the whole night was terrible, people running in the halls about three fights happen (not an exaggeration this really happen) yet no security on site at all and if there was they sure didn't help, the people should have been removed all together and when complaining nothing was done. Absolutely aweful
8 years ago (13-11-2017)
Worst front desk. No professional approach. Many times I inquired about something they never get back. Just for a sake its smoke free but you can smell it in almost all the rooms
8 years ago (22-08-2017)
The worst management I've ever dealt with and I've done hospitality for 10 years! Not a good establishment at all!
8 years ago (23-10-2017)
Worst extended stay property that we ever stayed. Usually we spend at least 1 week every month in extended stays across different locations. Everything is bad starting from the hotel location, room, overall cleanliness and the worst of them is the front desk staff. They are discourteous, rude and lack basic civil sense of talking to guests. Most of the time are not at the reception. We were supposed to stay for 2 weeks but had to leave in 5 days. Would suggest to stay away from this property.
8 years ago (15-09-2017)
When we arrived, our room was dirty, they had to hurry up and move us to a new room. The rooms were nice but the "no smoking" hotel was definitely not smoke free. The entire third floor smelled like weed and when we said something the receptionist just shrugged her shoulders. The continental breakfast is muffins and granola bars. I don't plan on coming back.
8 years ago (20-08-2017)
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