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Reviews, get directions and contact details for Fields Volvo Cars Northfield

Fields Volvo Cars Northfield

About

Since 1971, Fields Volvo Cars Northfield has been one of the premiere luxury vehicle dealerships covering North America. General Manager - Joe Cotteleer

Story

Fields Volvo Cars Northfield is a proud member of Fields Auto Group. Our team of sales and finance experts are uniquely equipped to assist you to purchase or lease of a new or pre-owned Volvo.

Our state-of-the-art Volvo Service Department offers complimentary loaners and will see that your vehicle continues to operate in peak fashion.

Our Parts Department carries a wide range of Volvo auto parts and accessories to help you maximize your driving experience.

Everyone who purchases or leases a vehicle from Fields Auto Group is entitled to complimentary loaner vehicles with service appointments and free car washes for the life of the vehicle and more!


Address: 770 Frontage Rd, Northfield, IL 60093, USA
Phone: (847) 831-2100
State: Illinois
Zip Code: 60093


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Reviews
Zoar was amazing!! By far the best experience purchasing a vehicle I've ever had. He was extremely knowledgeable and was a lot of fun to talk to while everything was getting finalized. Michael, the guy working in finance, was awesome too. Everyone was super friendly and helpful. I will absolutely be back to buy my next Volvo from Fields!
8 years ago (07-09-2017)
Surprisingly bad experience assuming average reviews. I came to do test drive and lease XC90. After test drive I sat with sales person Roger and manager Joe provided a lease quote. The offer looked acceptable. I took my time to get mentally ready and crunch some numbers to determine the best option that fits me. I verbally committed to pick up car during this week, and I asked one clarifying question related to pricing. Roger picked up the offer, went to Joe and came back with an updated quote for the same vehicle. The new offer was $1,000 higher in cash due and $150 higher in monthly payment. I am absolutely not kidding. I was told that Joe made a mistake entering wrong money factor and because I only committed verbally but didn't sign the offer, that offer is now gone and the new pricing was the best they could offer. New pricing was completely out of line and I had to decline. The saddest part is both Roger and Joe behaved like nothing happened. All I heard was "Hey... mistakes happen". Unethical and unprofessional behavior for such a respected brand.
8 years ago (25-04-2017)
I have always had a great experience at this dealership. Came from CA and Fields was superior to the dealership I worked with there. Thank-you especially to Javier!!
8 years ago (10-08-2017)
Really nice service. They even have a cafe and a big play room.
8 years ago (04-09-2017)
Zoar Avni was particularly great to work with. He took his time with us, answered all of our questions, and helped us find the right vehicle.
8 years ago (19-07-2017)
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