Firestone Complete Auto Care

Reviews, get directions and contact details for Firestone Complete Auto Care

Story

One stop shopping for all of your vehicle needs. From tires, auto service, batteries, brakes, alignment to our DriveGuard run-flat tire technology, our skilled technicians are ready to serve you.

Address: 2754 Riverside Dr, Macon, GA 31204, USA

Phone: (478) 845-6772

Website

State: Georgia

Zip Code: 31204

Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 7:00 AM – 6:00 PM
Sunday: 9:00 AM – 5:00 PM

Update Info

Similar places near

Pep Boys Auto Parts & Service 4 miles Typically I would not be able to post a 5 star at Pep Boys but today I got a real sup...

Precision Tune Auto Care and Truck Care - Watson

Precision Tune Auto Care and Truck Care - Wa... 18 miles The first impression of the business was set by the service representative, James. Fo...

Hill’s Tire and Auto Service Repair - The Goodyear Store

Hill’s Tire and Auto Service Repair - The Go... 43 miles Had a very good experience today at Hill's tire. Very friendly customer service and t...

All Automotive Repair 46 miles had my ac worked on . they replaced my condenser and dryer only. said compressor was ...

Alpha Automotive 48 miles These guys are FANTASTIC! The customer service they give is outstanding. They are pro...

Covington Automotive Repair Service 50 miles I approached "CARS" and asked them to change my car transmission They did a fantastic...

Mighty Muffler Auto Repair Center 57 miles Went in to get a price on a new muffler (large hole in the bottom of my 1999 truck & ...

Durango Auto Repair 62 miles Jose very knowledgeable technicians and trustworthy person.

JD Full Service Auto Repair 63 miles The first time i went there was for a brake job on my front brakes. They csme back an...

Earl's Quality Car Care 64 miles Had a vibration from the driveline and after numerous new parts added on, which I was...

Andy's Auto Repair 64 miles Excellent personal knowledgeable service.

Meineke Car Care Center 65 miles This is the worst place they would not honor free oil changes on veterans day unless ...

Georgia Automotive Specialist 69 miles Great mechanics that will tell you exactly what's going on with your vehicle and work...

Precision Tune Auto Care 69 miles Do not service your car here the manager Tim is a crook. I need an alternator and bat...

Decatur Pro Auto Repair 72 miles I have a 2008 Dodge Ram 2500 that had brakes squealing. I was told over the phone by ...

Mighty Muffler Auto Repair Center 74 miles Ive been getting exhaust work done here for about 15 years and has been best in the a...

Dekalb Tire & Automotive Service 75 miles I'm impressed with the service. They're quick especially during the week, but I appr...

Precision Tune Auto Care 75 miles Loved coming here and will definitely be back. I got my oil change and had my tires ...

Reviews

I had the misfortune of having a brake pads installed here that squealed for week after week while I hoped that they would eventually break in. 

My previous interactions with Shea and Steven at the front desk were definitely positive, and going in this time to get my brakes checked was no exception. Steven listened, understood, and quickly responded to my concern about the brakes squealing and immediately put in an order to have them replaced under warranty and check my car for other mechanical issues to boot.

Didn't have an appointment but they squeezed me in and I picked up my car a few hours later during the days leading up to Christmas which was obviously a busy time for them. Wanted to write this to brag on Shea and Steven but also to share that I personally had a wonderful experience with their customer service (even though I did originally get some bad brake pads, admittedly)!

Good people, good service!

 9 years ago (19-12-2017)

Today I went to Firestone to get a free brake inspection, an alignment check. I ended up having the alignment corrected, which I was prepared to do before my visit.  The guys at the front desk very personable and friendly, and I felt like they explained why I needed what I did need and why I didn't need others things just quite yet. I am very happy and pleased with my service not only at this location but also at the Columbus and Lilburn, Ga locations.

 9 years ago (30-12-2017)

I needed to have a tire replaced under-eye road hazard warranty. My son had a pothole and busted his tire. Since he was not in Macon at the time I went and picked it up and went to the Warner Robins location because it was closer. However after waiting for more than an hour without them even looking at it to determine if it could be repaired or needed replacing I was told that it would be at least 3 p.m. before they would even look at it. Baron mind I arrive at 9:45 a.m. and returned about an hour and 15 minutes later. I call the Macon store to see how long it would take if I just brought it there. However, they made a call to their sister store on North Houston Road in Warner Robins, Tires Plus, because I did not want me to have to bring it from Warner Robins to Macon and then take it back to my son. Tires Plus on North Houston had me in and out of there in under 20 minutes with a brand new tire. Although I will never visit the Warner Robins store again for Firestone, I would definitely visit the Tires Plus on North Houston Road and this above and beyond customer service solidified my business with Firestone on Riverside.

 9 years ago (13-01-2018)

I received service in Jan . 2018 , starting the new year off right.I had not been there in awhile because the staff/ crew before was always to busy to explain anything or understaffed . The guys would tell you things then not explain them nor give you more options. The staff or crew there now was funomenal, they explained every thing, gave me different options and the work was done quickly. The waiting room was clean which is unusual for this place .Thanks Firestone for a such a great experience .

 9 years ago (12-01-2018)

Wish I could give six stars for this business.  Special thanks to Kevan, Joe and Shae who all stayed late to fix my daughter's car.  She was traveling on I16, evacuating because of the hurricane, when her car broke down just outside of Macon.  The car was towed to this location 30 minutes before closing time. The kind service techs started working on her car after their posted closing time, just to help get her back on the road.  I don't have enough kind words to describe the wonderful service my daughter received.  They stayed open until her car problem was fixed and she was back on the road. I highly recommend these folks!

 9 years ago (08-09-2017)

Comment on this business

Map, Satellite View
Street View

to add Firestone Complete Auto Care map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=firestone-complete-auto-care&id=1185892&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/firestone-complete-auto-care-i1185892.html" target="_blank" title="Firestone Complete Auto Care">Firestone Complete Auto Care</a></p>

Firestone Complete Auto Care

Reviews, get directions and contact details for Firestone Complete Auto Care

Story

Opening Hours

Find nearby businesses, restaurants and hotels

We use cookies