Firestone Complete Auto Care

Reviews, get directions and contact details for Firestone Complete Auto Care

Story

One stop shopping for all of your vehicle needs. From tires, auto service, batteries, brakes, alignment to our DriveGuard run-flat tire technology, our skilled technicians are ready to serve you.

Address: 4619 US-280, Birmingham, AL 35242, USA

Phone: (205) 238-6327

Website

State: Alabama

City: Birmingham

Zip Code: 35242

Opening Hours

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 7:00 AM – 6:00 PM
Sunday: 8:00 AM – 5:00 PM

Update Info

Similar places near

United Car Care Center 2 miles This place is absolutely horrible with "fixing" problems with your automobile. AAA ha...

Windham Tire & Auto Repair 3 miles Great place for your tire and auto needs! John and staff are always friendly and offe...

Pep Boys Auto Service & Tire 3 miles The people here are great! They gave me a free diagnostic and the manager Len was ext...

Central Auto Care Inc 6 miles Bob runs a first class outfit!

Rob'e Mans Automotive Service 6 miles These guys do a good job and fix my cars fine but are pretty pricy. Last time I took ...

Pep Boys Auto Service & Tire 7 miles Obviously a lot of people leave bad reviews for a lot of businesses and are generally...

Precision Tune Auto Care 7 miles Last oil change I had was done they were in a rush. When they were done. They handed ...

Christian Brothers Automotive Hoover 7 miles Great place. Friendly, professional, free shuttle ride to work. Always goes the extra...

TAPCO 7 miles Outstanding service shop and outstanding customer service. I highly recommend using T...

World Class Auto Repair 7 miles I don't normally post reviews, but I feel compelled to pass along my excellent experi...

CarCare Inc 8 miles Fantastic service! Everyone I worked with was very helpful and knowledgeable, willing...

John's Auto Repair & Tire 8 miles Great people, great service, great price. I would use them any time!

Hanvey Tire & Auto Repair 10 miles I brought my chevy impala their and what they fixed went back wrong i have an warrent...

Scott's Auto Repair 11 miles Came in to get oil leak fixed and it cost me around $800, left it when them for the d...

C Ray Tire And Auto Service Center 12 miles Great service and people who are interested in the care of your vehicle

Pep Boys Auto Service & Tire 12 miles Needed 4 new tires quickly. Staff was so helpful and got me in and out in the time fr...

A+ Tire & Auto Repair 13 miles Great shop and great people. I am a regular at this shop and wouldn’t take my cars a...

Precision Tune Auto Care 13 miles Fantastic deals! Platinum package is at a VERY reasonable price. I go here for oil ch...

Reviews

The service here was outstanding! The staff was very friendly and extremely helpful. I was informed of what services were recommended once my vehicle inspection was complete and was also informed of services that could be needed in the future but were not necessary for this visit. In addition to an inspection and oil change I also had 4 new tires put on my truck and had an alignment completed. A few other customers came in for oil changes only and were in and out in no time at all. I will definitely return with my vehicle for future services!

 7 years ago (06-12-2017)

Two stars because they were nice.  They sell tires and are probably good at it, but saying they do much mechanical work is misleading. I took my truck there, based on a call where they said they could deal with my two issues.  After keeping the vehicle all day, they called to tell me they couldn't fix either issue.  I'm not talking rebuilding a motor.  We're talking a power window off the track and leaking hose. Tires, probably fine. Mechanical work, take vehicle to a mechanic.  I won't go back. As I said,  the staff was very nice, but no help on my issues.

 7 years ago (15-12-2017)

Con Artists!  I normally avoid chain stores like Firestone because I know they try to scam people, but it was my last option to get my car examined.  I was helped by a woman I think was named Sabrina, and she fed me the biggest scam I've heard with my car, I don't think she realized I knew more about cars than she probably did.  She told me the tires were done and needed to be replaced NOW, the air filters needed replaced NOW, the battery was dead and needs replaced NOW, and the radiator needed to be flushed - and they'd conveniently do all of this for me at a hefty premium.  I was silently laughing at myself because two of my tires had 20K miles left on them (yes the other two need replacing soon), my air filters were replaced 8 months ago, my battery was brand new (I took it to auto zone AND advanced auto parts and they showed me the readings and the charge was fantastic, they laughed at Firestone for trying to pull one over on me), my radiator was also flushed within the last year.  I finally called her out on the battery and she looked me right in the eye and had the immoral audacity to say the battery was still worthless.  These are common things places like Firestone try to trick people into having repaired, because most people don't have the knowledge to know any better.  It was funny because they didn't even identify the things that were wrong with my car that I knew about.  They checked off that both headlights were working great, even though I knew and verified that one of the front headlights was dead... did they really even look my car over or just pretend to then hand me an appraisal for all the "broken" items I needed to have them fix now?  If you do not know much about cars, do not trust Firestone, they will sense your naivete and pull a fast one on you.  Always get a second opinion from a more reputable garage shop (I prefer privately owned places that rely on their honesty for business).  This just reaffirms the longstanding distrust I've had for places like Firestone, avoid them if you care about your money and your vehicle's longevity.  This visit was a total scam and employees like the one I dealt with do not belong in a customer service position.

 8 years ago (01-09-2017)

Changed my oil competently, but tried to upsell me on some other frivolous repairs that would have cost over $100.

How do I know they were frivolous? I had my car at its dealership just last week for a safety recall, and when they did a similar complementary check they found nothing of the sort wrong. Nearly every single number on Firestone's check-up sheet was low-balled by up to 20% from the dealership check-up, and there's no way I got that much wear and tear in a single week.

Bottom line: know what you want when you walk in, and don't let them sell you anything else. If you don't know cars well enough to know a con when you see one, take yours somewhere more honest.

 7 years ago (12-11-2017)

The technicians were very friendly and keep me informed of what was happening with my car.

 7 years ago (11-03-2018)

Comment on this business

Map, Satellite View
Street View

to add Firestone Complete Auto Care map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=firestone-complete-auto-care&id=87344&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/firestone-complete-auto-care-i87344.html" target="_blank" title="Firestone Complete Auto Care">Firestone Complete Auto Care</a></p>

Firestone Complete Auto Care

Reviews, get directions and contact details for Firestone Complete Auto Care

Story

Opening Hours

Find nearby businesses, restaurants and hotels

We use cookies