United Car Care Center

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Address: 3266 Cahaba Heights Rd, Vestavia Hills, AL 35243, USA

Phone: (205) 967-8192

Website

State: Alabama

City: Vestavia Hills

Zip Code: 35243

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed

Update Info

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Reviews

This place is absolutely horrible with "fixing" problems with your automobile. AAA has brought my car there two different times and the first time after waiting 3 days over the time period they said my car would be fixed, they said that they had indeed "fixed" my power steering problem and as I was literally driving out of their parking lot my hood burst open and started spewing power steering fluid everywhere. 

They apologized and seemed dumbfounded and then had to go back into the shop and they had fixed it before the end of the day and when I called back they said, "oh yeah you can come get it, it's been done for awhile but we also close in twenty minutes." So, they didn't even care to reach out to me when my car had been "refixed" and further inconvenienced me being without a car for one more day.

The next time my oil light had somehow malfunctioned and even though I wasn't near the time for my oil change it had run out of oil and had damaged my engine. Now, a brand new engine was around $7,000 but they told me not to get one that they had found an engine with just $30,000 miles on it for much cheaper and that it was a great engine. I paid almost $5,500 with labor and installation and the engine. It's been not even a year and not even 10,000 miles and I brought my car into Subaru for a check up and the Subaru dealership said the engine was in horrible shape and burning oil. When I asked how that was possible they said the engine had to have been in horrible shape when I got it put in to be in the shape it was in currently (i.e. someone had ran the used engine into the ground before it had been removed I guess from it's original car and whomever was selling that engine was trying to get as most money out of it as possible). So, here I am now putting a brand new engine into my 2011 car because of this situation.

In the end, this place is not trustworthy and nor do they care to reach out to you when their services are finished. I would never bring another vehicle here and I would recommend that you also not do so.

 7 years ago (09-03-2018)

I left my car early morning, and told them that I HAD to have it ready that day, as I was traveling in it the next morning, and was that a problem.  They assured me that it would be ready that day.....no problem.  I heard nothing all day, so I called before 5, to make sure it was ready.  They told me what was wrong, I asked when it would be ready, and they said that it was a full days work, AND they had not even started yet!.. They then acted like I had NOT told them about needing it the next day!  I went and picked up my car, and will find someone dependable and truthful to use from now on.  I wish that I could have given them no stars, as they did nothing!!!

 8 years ago (27-06-2017)

Couldn't have been more pleased with our service and experience. I had to have my car looked at and was quoted at the dealership. After calling around to several other car repair places I felt most confident in the service that United car care could give us through just a single phone call. 
They were able to schedule us as soon as we wanted. I dropped off my car and had it completed in the same day. Being a woman places like this usually tend to feel like they are taking advantage of your lack of knowledge. BUT, not here! We know where we will be returning for any car service needed.

 8 years ago (12-05-2017)

Steve and all the guys at United Car Care are the best.  They've done a great job keeping my 2003 Honda Accord on the road and running great.  Great service.  Very professional.  Highly recommended.

 8 years ago (28-06-2017)

Every time I come here, they're honest & friendly. I definitely recommend. 

 8 years ago (24-07-2017)

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