First Financial Bank

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Address: 24080 Hwy 59 North, Suite 100, Kingwood, TX 77339, USA

Phone: (281) 318-4600

Website

State: Texas

City: Houston

Zip Code: 77339

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

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Reviews

This bank has been bought out by First Financial now as of March 19th, but either way I have never experienced such horrible customer service as this bank and its employees have provided my wife and I. Everyday we find new rules that were not disclosed to us prior to opening a construction loan with them. The individuals who handle our account are next to impossible to reach, and have no desire to work with us to get past their bank imposed impediments. The bank has no sense of urgency in paying out draws, and require ridiculous hoops to be jumped through, and forget about them returning your calls. I have already had one contractor refuse to do any more work with me on account the bank has made it so difficult to be paid. I can't say that I blame him. If you are a consumer or a builder, I HIGHLY recommend finding another bank with better customer service, more upfront policies, and better communication.

 7 years ago (27-03-2018)

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First Financial Bank

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