Franklin Auto Repair

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Address: 890 Franklin Gateway SE, Marietta, GA 30067, USA

Phone: (678) 354-2515

State: Georgia

Zip Code: 30067

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Reviews

Great work!!!  Have been going to Franklin Auto for over 15 years. Prices are much cheaper than going to a dealership.  Mr. Ho has kept our most recent cars,  BMW and Lexus going for over 7 years.  Would not have had them this long without Mr. Ho.  I have not had to get in debt with a new car thanks to the great maintenance they provide on the ones I have.

 9 years ago (02-06-2017)

Yup, definitely a CON ARTIST! I own an auto brokerage business and this repair shop is close to my office and used him to perform repairs .  Mr. Loc charged me for a defective catalytic converter when it was simply an 02 sensor on one vehicle, $750.  A leaking sunroof on another vehicle and was told it was broken beyond repair and charged me $1300 for a replacement.  He actually sealed the original sunroof, DID NOT REPLACE, and charged me $1300 for the replacement that most likely didn't take long to repair the original sunroof.  I used him to certify the vehicles I sold and now I just can't trust him for my customer's sake.  Just a thief!

 9 years ago (27-07-2017)

These people are theives. Honestly initially I thought they were great; I was wrong. They said they changed my brake pads, when they started squeaking shortly afterwards I took my vehicle back and Mr. How claimed my brakes were fine. (Lie) I took my son's vehicle to be inspected by them to ensure it was a good purchase. He claimed only the windshield motor needed to be replaced, otherwise it's a good vehicle (another lie). Trusting this business will cost you so don't. #liarsneverprosper

 9 years ago (28-07-2017)

I recommend finding a different repair shop.  I've used them 3 times, and didn't have a good feeling about the repairs.  This last time, took my car in to have an oxygen sensor replaced.  They told me the manifold was cracked and needed to be replaced for $850.  After repairs I got 2 miles down the road and the check engine light came back on, with a check transmission light.  Took it back, and the owner said that the wiring harness was shot, couldn't be fixed, and it wasn't his fault.

Took the car to the Autonation Ford nearby, where they traced the wiring harness, found where it rubbed against the alternator (right beside the manifold coincidentally) and fixed it for $400.

I believe Franklin Auto Repair to be either dishonest or incompetent or both.

 9 years ago (28-04-2017)

They are con artist. I had my car towed there after Mr. Ho told me to bring it in. He then tried to charge me $650 for a $200 repair. Since my car was towed this time he would not go down. He then would not let me leave with my car. Do not got there. If you do haggle them down because they always give you a high price and come down!!! He tried to charge me 1,000 and went all down to 600.

 9 years ago (21-05-2017)

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