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Reviews, get directions and contact details for Gap

Address: 5690 Bay St, Emeryville, CA 94608, USA
Phone: (510) 594-9500
State: California
Zip Code: 94608


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 7:00 PM

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Reviews
Best to come at noon when people are going to lunch or before 6pm. Employees are helpful and sometimes funny. They don't show emotional stressed or facial gestures when questions are directed at them. Return line can be hectic if you get more than three people lining to to exchange/refund. However, they recognized the urgency to direct people to another cashier. It's pretty to cool to get all your family clothing in one store from baby to adults. Metered street parking is available if you're lucky to snagged one out front. Do add extra quarters to avoid a citation due to longer than expected shopping.
8 years ago (22-11-2017)
Baby gap selection is very good, with 40% off, price is almost same as gap outlet but the quality is better. Bought a gift, gap has free gift box and nice paper bag for free.
8 years ago (29-04-2017)
Good sized Gap, lots of options. It's nice to have Gap kids right next door.
8 years ago (29-01-2017)
My experience here was so atrocious that it's almost funny. I tried to return a hoodie that I bought yesterday from a different GAP store, the tag was still on and I have my receipt. The store clerk and the manager refused to accept the return because of what looked like discoloring/white chalk marks, they said they reserve the right to refuse the item. On their return policy it states clearly that "any unused, unworn, or defective items can be returned at ANY store within 45 days of purchase." It says nothing about the store reserving the right to refuse an item, and when we pointed out this fact to them their response was "well, we didn't' write that." I don't even know how to argue with that logic--"we are GAP employees but we don't have to follow GAP policies because we don't like them." Fancy that.
9 years ago (25-07-2016)
Most of the staff are great and will go over and beyond.
9 years ago (15-12-2016)
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