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Reviews, get directions and contact details for Gap

About

Best place to find denim for the whole family we carry men's, women's, boys, girls and baby clothes Great place for gifts
Some accessories

Address: 1225 Pacific Ave, Santa Cruz, CA 95060, USA
Phone: (831) 425-3721
State: California
Zip Code: 95060


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 10:00 AM – 7:00 PM


related searches: GAP Deutschland, Gap meaning, Gap EU, Gap kids, Gap Canada, Gap sale, Gap Outlet online, Gap Baby
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Reviews
Incredibly poor customer service on the manager, Gigi's part. I made a purchase but it was rung up incorrectly, and to boot, the printer that was used jammed the receipt. It apparently does this with all the receipts but they continue to use it. When I tried to return 2 of the shirts that I purchased, because they rang it up incorrectly and charged me for 3 of one thing that I only bought 2 of, and 1 of the shirts I bought 2 of, they wouldn't accept the return. The jammed receipt just caused further conusion. In comes Manager Gigi, whose first words when she was called over were "I don't have time for this." I was the only person at the counter and almost the only person in the store. She then went to the back and supposedly looked at the tape of my purchase 5 days earlier, told me the way it was rung up was correct. Essentially, she lied and accused me of being a liar. She refused to let me see the tape. This woman clearly hates her job and had decided from the moment she was called over that she wasn't going to resolve this. She never apologized for the inconvenience, never stated she was there to help resolve this, just accused me of lying. 45 minutes of waiting in a near empty store to be told I am lying. Unbelievable. Now I have a shirt I don't need and they have my money.
7 years ago (29-12-2017)
Nice modern and clean cut clothes.
8 years ago (18-12-2017)
Lots of great deals, cute clothes, convenient place to buy adult and kids clothes
8 years ago (19-09-2017)
Great employees and clothes for every need. If they don't have the size you need they have a way of finding it and having it sent to you for free.
8 years ago (17-04-2017)
A little pricy here usually but the have great after Christmas sales. 60% off on a lot of nice things
9 years ago (26-12-2016)
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