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Reviews, get directions and contact details for Verizon

Verizon

Story

Who We Are

Customers rely on wireless broadband more – and in more ways – than ever before. Verizon is at the center of this connected world. Our superior networks give us a competitive edge in delivering the digital experiences that are vital to customers’ lives and businesses’ success. In addition to our strong foundation in wireless and broadband, we’re disrupting ourselves and the industry by building the businesses of the future such as the Internet of Things and mobile video. We have a track record of delivering both revenue growth and profits, enabling us to innovate, invest, develop our employees’ skills, and reward our shareowners. Most of all, we have the two things that any company needs for long-term success: an ethical, customer-centric culture and an essential role in making the world a better place.

Our Wireless Standard

As the nation’s largest wireless company, we serve 112.6 million retail connections and operate more than 1,700 retail locations in the United States. As an industry leader, our 4G LTE network covers 98% of U.S. population and our platforms are delivering digital video, Internet of Things, security and cloud services.

Verizon Wireless is wholly owned by Verizon Communications Inc. and is headquartered in Basking Ridge, N.J.

Address: 110 Cooper St Ste 100A, Santa Cruz, CA 95060, USA
Phone: (831) 421-0753
State: California
Zip Code: 95060


Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: 11:00 AM – 6:00 PM


related searches: Verizon customer service, Verizon Fios, Verizon Prepaid, Verizon wireless, Verizon phone number, Verizon login, Verizon internet, Verizon plans
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Reviews
Anyone know what phone number connects you to a person at the physical location? The number listed here puts you into their general system (trying to direct you to connecting via the internet after being forced to listen to commercials). A bit ironic that they make it difficult to make a simple call to speak with a representative in a store that actually sells phones.....
7 years ago (29-11-2017)
Went in on a Tues around 3 pm and was out within 15 minutes: paid my bill and bought accessories.
7 years ago (28-11-2017)
While visiting a friend in Santa Cruz, my 3-month-old phone began malfunctioning. After a frustrating experience with Verizon customer service on the phone, I decided to go into the store. Tyler assisted me and was incredibly helpful. After ruling out a software issue, he helped me arrange to have a new phone delivered the next day. Tyler and the rest of the staff at Verizon went above and beyond to make my experience quick and easy. Thank you!
8 years ago (04-04-2017)
Usually service you would expect. Nothing special but nothing to complain until tonight. I had a lightening cord that was purchased last week. I'm aware lightening cords are fragile but a week. They gladly exchanged the cord but the person that takes your name when you come in had the personality of a rock and talked down to me and other customers that came in after me. I hope the Pacific St. store fixes this customer service disappointment asap. The rest of the staff seems right on point.
8 years ago (18-02-2017)
Actually located on Pacific, had good honest service. Edit: On a second visit, the service is actually pretty hit or miss. Don't buy prepaid items here! They will give them to you at the normal price but charge you the tax for the "device price". Save yourself $20-30 and buy them elsewhere
8 years ago (03-01-2017)
Comment on this business

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