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Reviews, get directions and contact details for Palace Art & Office Supply

Palace Art & Office Supply
Address: 1407 Pacific Ave, Santa Cruz, CA 95060, USA
Phone: (831) 427-1550
State: California
Zip Code: 95060


Opening Hours

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: 10:00 AM – 5:30 PM

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Reviews
They have a huge selection of art, school, and office supplies of all types, and are very friendly and helpful. If you look in the Good Times weekly you can usually find a $5 off coupon, or you can subscribe to their mailing list and get them that way. Cards, wrapping paper, umbrellas, household items, gifts, etc., you will just find all kinds of things here.
7 years ago (01-02-2018)
A long-standing Santa Cruz institution - my go-to place for all things art & office for over 30 years! Palace really has a decent selection of basic art and office supplies with typically mid- to high-quality offerings at decent prices. Not as extensive in the art area as Lenz, and not as extensive in office supplies as the major big-box chain stores, but I think the buyers at Palace really do a good job in selecting products.
8 years ago (06-12-2017)
So much to choose from, in terms of art supplies! Decent prices. Sometimes I'd like more knowledgeable help, but mostly they're great.
8 years ago (16-12-2017)
ON the30th of Dec I purchased a small Sketch book/ got the wrong one so I took it back to exchange for the one I should have got in the first place. Took too long and had to fill out a return from. The thing is I was just exchanging the article for one of equal value.
7 years ago (01-01-2018)
Palace has a great selection of art supplies like the other reviews say, but today I had a terrible experience shopping there. I had a reusable shopping bag with me full of things I had just purchased at Urban Outfitters down the road for a friend's birthday present. As I was browsing the pens I was being uncomfortably hovered by three different employees. Then one of them comes up to me with a basket and asks me to please put my things that I would like to purchase in the basket instead of my reusable bag. I kindly explained to him that the items in my bag are not from here but a previous purchase. He says that he saw me reaching into my purse a lot on the camera and insists I use the basket, and I inform him that I was just checking my phone. I informed him that I did have a return in my bag with the receipt, and he made me give it to him then to hold on to until I was finished shopping. He quickly came back and kept hovering, asking if I wanted recommendations and I informed him that I was just browsing. He didn't leave and just awkwardly stood there hovering, and made me feel very uncomfortable. At that point I just wanted to get out of there because I felt wrongly accused of shop lifting so I went to buy my pen and make my returns. He passive aggressively asked me why I was making these returns so soon and why I didn't want them anymore. I proceeded to tell him the reason and he just cut me off rudely and asked for my credit card and ID. He called "customer service" up to the front and handed her my ID to make a copy in the back. He then asked me to fill out a form with my name and phone number. I asked him if this was normal for a return and he said yes. I have never been to a place that photo copies your ID for making a simple return with the receipt. I told him "It seems like you think I'm stealing, I'm not stealing anything and I feel really uncomfortable." and all he says is "I'm sorry you feel that way." They must have a thief problem at their store or something because I felt very violated and do not like that they have a copy of my ID. Passive aggressive, rude employees. Terrible experience, never going back there. I was just trying to do my part by using a reusable bag.
8 years ago (28-02-2017)
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