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Reviews, get directions and contact details for Golf Galaxy

Golf Galaxy

Story

As a premier golf store in West Des Moines,IA, Golf Galaxy equips golfers to play better. We carry a wide selection of golf clubs, equipment, apparel and footwear from top brands in golf.

Address: 4520 University Ave, West Des Moines, IA 50266, USA
Phone: (515) 225-2226
moc.yxalagflog@ecivresremotsuc
State: Iowa
City: West Des Moines
Zip Code: 50266


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 10:00 AM – 6:00 PM


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Reviews
The General Manager, Jared Olson, is the reason I will continue shopping at Golf Galaxy. I'm very seldomly impressed with a business's customer service. I manage a local business, so I know the difference between employees who will just help a customer and an employee who enjoys helping a customer all while building value for the business. I arrived irritated/frustrated and left in a great mood. I'm impressed with his level of customer service. He is the reason I will return to make my golf purchases there.
7 years ago (19-02-2018)
Very helpful and good sales from time to time. Brad helped me- nice guy.
7 years ago (30-03-2018)
Totally Ignored! Went in there on a rainy winter monday morning made eye contact with all 5 employees walked all around store, picked up a club or two, looked at balls, used the bathroom and asked some guy back by the practice cages about what they are for. AT NO TIME WAS I ASKED IF I NEEDED ANY HELP! UNTIL....I was going to walk out. Then the guy by the cash register asked if I needed any help. I said, "Yes, about 10 minutes ago when I came in!" He was going to offer to help me but I told him that I was going to Scheels Sporting Goods where someone will talk to me and offer to help. I DID and THEY DID! Scheels was much busier and I was offered help in their golf department by 2 associates within 60 seconds of walking into that area.
7 years ago (05-03-2018)
Some of the worst customer service I have ever experienced at any retailer. Getting my clubs serviced from local golf courses now and ordering online so I don't have to deal with these lazy, unhelpful, rude employees
7 years ago (09-03-2018)
Getting back to golf after a few years away from the game. Overall, I'm surprised at prices these days but have researched different stores and found Golf Galaxy in-line or lower in overall pricing. Excellent selection. The staff was curious, However, after receiving assistance on one item, that person walked away and I had to locate another employee for further help in the same area of the store. It made my purchasing take much longer than I wanted, considering few other customers were in the store...
8 years ago (06-08-2017)
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