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Grand Central Station

  1. New York
  2. New York Bus Station

Reviews, get directions and contact details for Grand Central Station

Address: E 41st St, New York, NY 10168, USA
Phone: (877) 894-9155
State: New York
Zip Code: 10168


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related searches: Grand Central station map, Grand Central Station trains, Grand Central Station history, Grand Central Station NYC, Grand Central Station schedule, Who built Grand Central Station, Grand Central Station restaurants, Grand Central Station Amtrak
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Reviews
My experience with the Newark Airport Express Bus is mixed. The staff selling the tickets in the airport were really nice however the driver who took us into the city was miserable. The guy selling tickets on the bus was even worse, rudely telling a woman to wait until he finished issuing a ticket when all he needed to do was step into a seat to allow her to walk past a get a seat. Their ticketing system is also painful. We bought tickets in the airport but people were buying them on the bus, which meant we were stuck at each stop waiting until everyone has tickets. The bus was probably only 20% full and it took us about 30 minutes before we actually got going. I was so worried the return trip would take just as long that I left 4 hours early for a domestic flight. The return journey was better. The bus was on time and the driver was really nice. At the end of the day this is a bus service and I’m sure delays do happen, drivers are grump and most people don’t leave positive reviews for a bus therefore this review page is littered with bad reviews. The company does need to fix its ticketing system which will ensure a much more streamlined and consistent service. The price is also much cheaper the getting a taxi and quicker then a train. If however you are travelling with a part of three or more a taxi would probably be better.
7 years ago (10-12-2017)
One of the nicest places in NYC, It's not just a station as the name suggests but it's more than that, it's like a shopping mall, you will find all kinds of shops, brands' outlets, jewellery shops and much more. It has good restaurants, coffee shops etc. The place is beautiful and kind of trademark. Like if you been to NYC, you got to see this station, add it to your bucket list because whoever has been to NYC before you, will definitely ask you if you have been to the Grand Central station. Have a great visit. Cheers!
7 years ago (01-02-2018)
Wow wow wow! Wasn’t here for the use of the train station itself just stopped by to experience the look and feel. It’s a grand station indeed. Was surprised by the food court below and the apple store above. Beautiful and breath taking. More than just a station.
7 years ago (08-01-2018)
Such a beautiful station that looks so much better in real life than on tv. The interior is stunning with loads of historical character - a vast difference to the disgusting Subway stations beneath. I was not here to catch a train so cannot comment on the train service or customer service. It’s not huge in floor space like many London stations but the room itself is immense. It wasn’t too busy either at 6pm on a Friday.
7 years ago (27-01-2018)
SCAM! AVOID this "service" (with massive air quotes). I am kicking myself for not looking into this company before using it based on Google Maps' routing options. I took the Newark Airport Express with my wife from Port Authority to Newark International. We bought round trip tickets from an on-site representative. She handed us a paper receipt for the tickets for $58, we were returning to NYC the next day. Mind you, this is the only piece of paper we were given. The next day, we boarded the bus in Newark to return home to NYC, when a different representative came up to us on the bus. I presented her the receipt I was given the previous day. In what seemed like an all-too-ready spiteful tone, she informed us "this isn't a ticket." When I told her, trying to retain my patience after a long day, "this is all I was given by your coworker yesterday, I didn't know I was supposed to receive anything else," she became even more condescending in tone and did nothing to acknowledge the fact that a mistake was made on her company's part (if not an intentional scam). I said, "If you look, you'll see that I was charged $58 for a round-trip, this is us returning back to Port Authority for the second part of the round trip." She said, and I quote word for word what she actually said here, "I don't care if you were charged $1,000, that isn't a ticket." Everything about the way she handled the situation was outrageously unkind, disrespectful, and miles away from serving a paying customer. To end the debate, my wife paid another $34(!!!) to get us back to NYC. A trip that took nearly an hour in traffic on that horrible bus. The rude representative in Newark said, curtly, "it's not my problem, you can talk to the company and see if they want to give you your money back." Which I immediately laughed at because I've lived in NYC long enough now to know that customer service is near non-existent at this level. Of course, I have emailed them several times to no response. I have called numerous times, with no answer or returned calls. Again, this screams "SCAM." We burnt almost $100 on some of the worst service of our lives. It would have been roughly the same cost to get a car, or way cheaper to have taken the train. Which we will absolutely do next time. So please, DO NOT support this company. Learn a lesson from this fool who didn't do his research.
7 years ago (29-09-2017)
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