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The Big Red Bullet Stop in New York City

  1. New York
  2. New York Bus Station
  3. New Hope Bus Station

Reviews, get directions and contact details for The Big Red Bullet Stop in New York City

Address: 6th Ave & W 40th St, New York, NY 10018, USA
Phone: (866) 228-3990
State: New York
Zip Code: 10018


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Reviews
The service was good, and far better than the shortline bus I took back. The driver was a little derpy at city driving, but handled the blizzard conditions really excellently once we got out of traffic. BRB's website is easy to use, their stops are convenient, and the ticket price is competitive. I would recommend this bus company for nyc-ithaca trips.
7 years ago (19-01-2018)
This was awful service. The 6am bus didn't show up until 8:30am. No one from the company responded to our calls until 7:30am. Once they responded they kept providing us with inaccurate information regarding the location of the bus. When I called the general manager to ask for a refund he actually hung up on me. When I called back and asked he hung up on me or if we were disconnected he admitted that he hung up! This was awful. Please try to avoid this service. P.S. This was the day of my graduation and I missed a portion of it.
8 years ago (29-05-2017)
On April 19th I showed up at Bryant Park at 6:45am for travel to Ithaca. THE BUS NEVER SHOWED UP. After 15 minutes on hold with customer service, all I was told was that they had no information and could not reach the driver. BUYER BEWARE, THIS IS FRAUDULENT BUSINESS.
8 years ago (19-04-2017)
decent wifi, on time, clean, ok temperature.
8 years ago (30-05-2017)
Reserved seat from NYC to Ithaca on 1:00/Sunday bus, arrived at scheduled location between 40th & 42nd and Sixth Ave/Bryant Park and the bus NEVER SHOWED UP AND NO COMMUNICATION FROM BUS COMPANY. Called the customer service number twice. They have no means of communicating with driver, so could not tell us if the bus was in- fact late or just not showing up. Very unprofessional company and customer service. No call back as promised from Customer Service rep. Waited in the cold weather for an hour. Don't understand a business that does not communicate. I would hate to be the principal owner of this company. Why bother??
8 years ago (11-12-2016)
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