Greenbrier Auto Care Center

Reviews, get directions and contact details for Greenbrier Auto Care Center

Address: 1600 S Military Hwy, Chesapeake, VA 23320, USA

Phone: (757) 424-7618

Website

State: Virginia

Zip Code: 23320

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Always take mine and my wife's car here for state inspection. Very honest!

 9 years ago (31-12-2017)

they are great, I got my car from little joes and with my warranty this is where I go for everything, and I have to say they're great. I wouldn't change anything.

 9 years ago (10-11-2017)

Fact based review here. Poor customer service by their manager. Zero follow up for ongoing work order that was never resolved. Had to take my car there 3 times, pay more money for additional labor and order additional parts on the last appointment due to the improper initial  installation of parts. Will not return, this is the third instance of disappointment for me at this shop and as someone with a mechanical background I have zero faith in the services provided. They have cost me a month or more or non-use of my vehicle, broken my lug key on my wheels(I had to get a replacement on my own and fix it.) and been dis-respected by the service manager on several occasions without due cause since I questioned the false recommendation to install a 1500.00 which was not needed. (Verified) Further, I would recommend Little Joe's Mitsubishi re-think their association with Greenbrier Auto-care as it is clearly detrimental to its customers. 

Most of the other reviews for here are of questionable integrity or based on oil changes and tire rotations which are pretty rudimentary. For that I would give them a little bit higher rating, however, anything of complexity I would not take my car here, period.  The service may be ok but when facing complications the customer service ruins it for me and probably will for you too.

 9 years ago (29-06-2017)

Teresa and Andy helped me yesterday and are very helpful and knowledgeable. Greenbrier Auto Care is a good place to go.

 9 years ago (04-10-2017)

I would not recommend this place for mechanical work. I needed a water pump changed on my vehicle but am limited on time so I inquired about what the cost would be to have greenbrier auto take care of it for me. They quoted the water pump at $285 when they get it from Napa a mile down the road and they sell it retail at $147. Then they quoted labor at $440 for four hours. I went ahead and did it myself and it only took me one hour and cost $160 after fluids. I feel this place is taking major advantage of the consumer.

 9 years ago (08-08-2017)

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Greenbrier Auto Care Center

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