Kempsville Auto Care Center

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About

Kempsville Auto Care Center is a full service NAPA Auto Care Center located in Virginia Beach.

Story

Kempsville Auto Care Center - a full service NAPA Auto Care Center committed to providing high-value products and services in a friendly, neighborhood-oriented environment. All of our mechanics are ASE Certified and specialize in brake repair, transmission services, oil changes, state inspection and other problems with your car.

Address: 5288 Princess Anne Rd, Virginia Beach, VA 23462, USA

Phone: (757) 671-1676

Website

State: Virginia

City: Virginia Beach

Zip Code: 23462

Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 2:00 PM
Sunday: Closed

Update Info

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Reviews

I've been taking my vehicles here since I first started driving, and I can't imagine going any place else. They treat you like family when you walk in, don't try to hide any charges and fees, and are great with communication regarding what needs done. The wait can be a bit long sometimes, but that's only because they stay so busy (which should tell you a lot about the shop).

 7 years ago (05-03-2018)

Had a terrible experience . My car was towed up there to see why it wouldn't start. Besides never taking down the problem or seeing what my complaint was they just said go ahead and have it towed up there. Without my consent the battery was tested and taken out replaced with a new 175 dollar battery because it was said mine was bad . I NEVER told them to take out my battery and replace it. I did tell them to flush the brake fluid do to an accident with something else being put in there. They didn't even do that until the moment I came to get the car. No kind of compensation for my trouble just a bill charging me for them testing the battery . And of course the flush. I wouldn't recommend going here . They will tell you something is wrong with your car fix it with no remorse. My battery since I left hasn't needed jump started once and they said it would every time . Lies.  The worst situation for a pregnant woman 7 months along to go through and be lied too.

 7 years ago (25-01-2018)

Mike and the whole team are the best... so accommodating and genuinely nice.  They “give it to you straight” without playing games like some dealerships do.  I always trust Kempsville Auto Care to get the job done at a reasonable price.  I am always able to get in and out quickly compared to the dealerships.

 7 years ago (14-09-2017)

Straightforward auto inspection and repairs, Polite, family owned, always busy. My experience is they are fair with a good reputation. Several chairs for waiting.

 7 years ago (30-12-2017)

I felt disrespected and belittled by the way the man was talking to me. Last time coming !

 7 years ago (16-02-2018)

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