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Reviews, get directions and contact details for Hampton Toyota

Story

Hampton has been serving acadiana since 1993! We sell Toyota, Mitsubishi, and Scion! We also have a wide range of Used Inventory! Over 200 vehicles to choose from! View our website for inventory and Remember HAMPTON HAS IT HAMPTON'S HOT!!!

Address: 6191 Johnston St, Lafayette, LA 70503, USA
Phone: (337) 984-5010
moc.liamg@atoyotnotpmah
State: Louisiana
City: Lafayette
Zip Code: 70503


Opening Hours

Monday: 8:30 AM – 7:00 PM
Tuesday: 8:30 AM – 7:00 PM
Wednesday: 8:30 AM – 7:00 PM
Thursday: 8:30 AM – 7:00 PM
Friday: 8:30 AM – 7:00 PM
Saturday: 8:30 AM – 6:00 PM
Sunday: Closed

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Reviews
Salesperson was Eric, finance person was Charles. Over the course of a few days Eric and Charles along with the rest of the Hampton staff have shown the best customer service skills I’ve ever experienced in a while. I definitely recommend. They really seemed to have my best interest when it came to the price.
7 years ago (16-02-2018)
The vehicles are really nice, the problem is, if you are trading in a diesel they call wholesalers to purchase them, that isn't an equitable trade, wholesalers are going to give you bottom dollar to make the max profit off your back. I have a truck that was appraised between 49000 through 51000 at Dodge, Chevy, and Ford. Toyota would only offer 43k for it because they use mom and pop operations like Dons wholesale to purchase them. I love a Toyota, but I am not giving Dons wholesale my truck for one. Just to be fair, I have purchased from them before and loved my truck, I went to Musson Patout and they offered much better than Hampton, they just didn't have the truck I wanted on site.
7 years ago (21-02-2018)
Terrible service after the point of sale. I will NEVER bring my car back to be serviced there or buy another vehicle from them again! The sales manager, Jamie is extremely rude and the complete opposite of a “people person.” I have since started bringing my Toyota to another dealer for service. Worst car experience I’ve had, and my car is only a year old. The only time I’ve had my car serviced there, the service team was nicer than the sales team, but extremely slow. It took forever.
7 years ago (13-03-2018)
I bought a used 2010 Escape from there(which I am still paying for). In the last 6 months it seems as though everything is breaking or faulty. I do have the extended warranty on warranty,however, I do have to pay the deductible every time. Just recently it went in for some fuel throttle issue, but they ended up finding a oil seal leaking and damaged motor mounts. Both were covered, but I had to pay for a oil change because they changed the seal plus the deductible. Not even two weeks later my car was leaking oil all over my driveway. I brought it back(had to be the same huh?) NOT, now there is a crack in the oil pan and other stuff. I really need some advice on what to do this is not right. Help Please
8 years ago (05-01-2018)
There is absolutely no communication from this dealership. After I bought my vehicle a survey was sent to me. I filled it out with some negative comments and no one bothered to contact me about it. After that I didn't do any more surveys since, obviously, no one cared what I thought. Auto Butler at first seemed like a good service. However, I was told that my vehicle had to be clean before they could service it. I had to pay them to wash it when this should have been done for free. Auto Butler is already expensive enough. I will never buy another vehicle from this dealership. I have gone back to Lexus because of the outstanding service I get from them. Hampton doesn't even come close with their service.
8 years ago (30-08-2017)
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