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Helzberg Diamonds

  1. NE
  2. Nebraska Jewelry Store

Reviews, get directions and contact details for Helzberg Diamonds

Story

Helzberg Diamonds was founded over 100 years ago, and since day one we've dedicated ourselves to delighting our customers with superior service and high-quality jewelry.

Address: 6100 O Street Gateway Mall, Lincoln, NE 68505, USA
Phone: (402) 465-0070
State: NE
City: Lincoln
Zip Code: 68505


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM

Update Info
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Reviews
We walked up to the check out counter to pick up a ring that was being resized and look for a men’s wedding band. There was an individual working the check out counter who did not greet us and walked away after making eye contact. We also had several other employees walk past us and stand waiting for new customers. We waited 20 minutes before a sales associate brought a customer to check out and we stated we had been waiting 20 minutes. She did not apologize but did get us the resized ring. Did not ask if we were there to purchase anything else. We will be taking out business (wedding bands, mother of the bride, mother of the groom, and bridesmaids jewelry) elsewhere. I will never recommend Halzberg after this experience.
7 years ago (11-02-2018)
Customer service was horrible from the manager. The actual person that helped was very kind. But the manager is rude, disrespectful and unwilling to help every time I go in there. The reason I wait til exactly a year to get my ring inspected... by the way so it's still under warranty, is so that I don't have to deal with the manager. Too bad she's worked there as long as she has. She is ruining the helzberg image. I do not recommend this place because of her.
8 years ago (21-06-2017)
I was looking for something for my mom for her birthday but not sure of what I wanted to get. The manager Julie showed me a few bracelets and I never would have even thought of a bracelet. My mom loves it!! They know jewelry and have great taste in style. My budget was not fancy, and other stores have treated me as a lesser person because of it, but not Julie. I will be back for Mother's Day gifts!
8 years ago (02-03-2017)
I am a little intimidated by jewelry stores as I feel they are pushy and just worried about making the sale. We decided to go into Helzbergs in Lincoln and had a hands down AMAZING experience. Julie was not only extremely professional, but down to earth, sincere and just super fun. We had an outstanding experience. She listened to what I wanted and showed me pieces that were exactly what I was looking for. I will definitely be back.
8 years ago (01-03-2017)
Julie was amazing!!! I felt overwhelmed and she walked me through everything and I felt very comfortable with my choices. All the staff was friendly and professional. I will definitely be going back to this store!
8 years ago (01-03-2017)
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