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Reviews, get directions and contact details for Helzberg Diamonds

Story

Helzberg Diamonds was founded over 100 years ago, and since day one we've dedicated ourselves to delighting our customers with superior service and high-quality jewelry.

Address: 3286 Pentagon Blvd Suite G, Beavercreek, OH 45431, USA
Phone: (937) 320-0036
State: Ohio
City: Beavercreek
Zip Code: 45431


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM

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Reviews
My fiancee and I were in the process of wedding band shopping, so we decided to walk into this location. The woman that was "helping" us was very rude and she didn't seem to know the answers to any of our questions pertaining to their jewelry. We ironically found the bands we love, no thanks to the woman who was helping us. They just simply caught our eye and we tried them on and fell in love with them. The only thing holding us back from making the purchase here was simply based on how poorly we were treated. We both decided to make the trip down to the Centerville Helzberg by the Dayton Mall and received a much better experience there. Amazing jewelry.. terrible store.
7 years ago (20-02-2018)
Very disaticfied with the quality of the ring and diamond. Went to return the ring and they argued the quality is ok even though you have a 60 day return policy. Also stated that I still have to pay 400 dollars and I have nothing to show for it.
7 years ago (16-01-2018)
I know I know. "Can't trust a 5 Star Review". Trust this one. My fiancée and I had already been shopping for wedding bands online and had just been to a jewelry store that was a little too pushy. We hit up Helzberg because it was 10 minutes up the road and we found exactly what we were looking for. Guys, when you're buying a wedding band or an engagement ring, the idea is to "know your boo" and get her something she will be proud to show off. You might be watching those price tag numbers but if you're there already then she's worth it. We worked with Charri to get the right match and fit. Frankly, every staff member was charismatic and super helpful (thus the 5 star), but Charri was our salesperson. She was hilarious, enthusiastic, and knowledgeable. She took care of us, and kept us informed of all our options. We could not have asked for a better experience.
8 years ago (19-07-2017)
I just want to give Val, the store manager, some mad props. I have had 3 rings from Helzberg and I have had problems with them loosing diamonds and Val took care of everything for me. She helped me find a new ring and I am very happy with it!!
8 years ago (06-06-2017)
Employees and the Manager were extremely helpful and very nice. I lost the diamond in my wedding ring and they were very helpful with the paperwork and the process replacing the diamond. They were also willing to answer all questions I had, and I learned a few thing about diamonds. Will definitely go back.
9 years ago (09-08-2016)
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