Jared The Galleria of Jewelry

Reviews, get directions and contact details for Jared The Galleria of Jewelry

Story

The first Jared store opened its doors in 1993, revolutionizing the whole idea of how a jewelry store should operate. Jared is not located inside the mall. Our guests come just to see us. And we do everything we can to make their visit enjoyable as well as successful. We offer five times the selection of ordinary jewelry stores, price it well, and present it with the help of a team of experts, thereby creating the ultimate jewelry shopping experience. Come learn more about our engagement and wedding rings, diamonds, gemstones, watches, and personalized jewelry. Visit Jared in Springdale today.

Address: 11681 Princeton Pike, Springdale, OH 45246, USA

Phone: (513) 671-2532

Website

State: Ohio

Zip Code: 45246

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:00 PM

Update Info

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Reviews

I can't express how horrible the customer service has been at this store. My husband purchased a very expensive anniversary ring for me on Nov. 29th. They did not have my size.  I was told I would have the ring in 2-3 weeks, well in time for the holidays. When I had heard nothing in 2 1/2 weeks, I called to check on the ring. The "manager" Theresa called me back and left a message and told me she would check on the ring but the business that was sizing my ring was closed the next day,  which was a Friday. I called the next day and spoke to another employee. She said that they had actually received an email from the business sizing my ring on Dec 11th.....THREE DAYS BEFORE I  CALLED THEM THE FIRST TIME and was lied to, that the ring was on back order. She said she would try to put a rush on it and someone would call me on Monday. When no one called me on Monday.....surprise, surprise....I called them on Tuesday. I was then told my ring would not be ready until the end of January......NINE WEEKS, not the 2 to 3 I was originally told.  I was then told to call customer care so they could help me because of all of the horrible customer service that I had received so far. I called customer care. The person I spoke to apologized and said this was awful and they would take care of it and that I would hear back from someone in 24 to 48 hours. I also received an email stating the same thing.  48 hours came and went and I never heard from anyone.  So much for their "customer care" department. I called them again and was told I would hear from someone in 7 to 10 days .....quite a pattern of lies and horrible customer service.  DO NOT BUY YOURSELF OR A LOVED ONE ANYTHING HERE UNLESS YOU WANT TO  BE LIED TO, IGNORED AND RECEIVE ABSOLUTELY NO CUSTOMER SERVICE OF ANY KIND.  You can find the same product at many other jewelry stores at at a better price and be treated with respect.

 8 years ago (23-12-2017)

These people have earned a customer for life.  The manager Brandon helped a newer associate that found a small flaw in my wife's ring for our semi annual inspection.  The service over the 3 months was unprecedented.  The diamond had to be custom cut,  and Brandon advised us it'd be a lengthy process.  He encouraged me to check back frequently,  that they'd call the manufacturer,  and would follow back up with me.  Everyone I've encountered at this location has been terrific.  We'll be back to upgrade,  and I wholly recommend these people as they don't sell with pressure,  but with service.

 8 years ago (29-10-2017)

Don't shop here. Lot's of Jared's around town. This one ignored you when you walk in. Gave me wrong info and sent me to Beaver creek Ohio for a ring that wasn't there. Staff at Beaver creek was friendly and helpful. 2 experiences at tri county both bad. Unless you have an hour to wait for someone to help you....dont go here.

 8 years ago (19-12-2017)

This place has the worst customer service ! You go in there they are under staff , no one greets you and you are standing there waiting to be helped . I️ understand you have other customers but to at least see what we need or at least greet us instead we where just literally wondering around patiently waiting for 40 minutes before we finally left still with out being helped

 8 years ago (05-12-2017)

BUYER BEWARE! What a terrifying experience. I had my fiance's ring custom made here. The work was wonderful and fast. However, when returning to upgrade her diamond (I think a .75 carat to a 1 carat) a disaster happened. The original diamond faced up fairly big and was almost undistinguishable from a 1 carat. They called the next day to tell me it was ready for pickup. When I looked at it something wasn't right. I questioned that day whether they changed the diamond because it didn't look different. I was assured the work was done... Two days later... I receive a call saying they had made a mistake! One of the employees was cataloging the traded in diamonds and realized they DID NOT change the diamond in our ring! If the employee would have not checked the serial numbers I would have spent an extra $2500 and not received the product I purchased.

 8 years ago (10-04-2017)

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Jared The Galleria of Jewelry

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