Hertz

Reviews, get directions and contact details for Hertz

Address: 5401 FL-54, New Port Richey, FL 34652, USA

Phone: (727) 816-3947

Website

State: Florida

Zip Code: 34652

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

Similar places near

Enterprise Rent-A-Car 1 miles The van was exactly what I needed. Be prepared to not just walk in and walk out - it...

Avis Car Rental 3 miles What a JOKE Made a reservation ONLINE and set it all up called as suggested to arrang...

America Car Rental 12 miles Great experience.

Enterprise Rent-A-Car 13 miles I have used Enterprise rent-a-car 5 times in the past year. They are very friendly, ...

Progressive Insurance - Oldsmar Service Center

Progressive Insurance - Oldsmar Service Cent... 13 miles I was surprised how easy it was to get my car estimated for repair. They cut me a che...

Budget Car Rental 14 miles Jeffrey Santiago was really good, clear, helpful and straightforward. Drive out of yo...

Enterprise Rent-A-Car 14 miles If people have a great experience why do they give only 3 stars? Don't they know it h...

Enterprise Center 14 miles Outstanding customer service from start to finish.

Nextcar 15 miles Great rental car at a great price. More competitive pricing then anywhere else we fo...

Hertz 16 miles Good place to rent a vehicle as an option to picking up from the airport. Fees are mu...

Enterprise Rent-A-Car 16 miles TERRIBLE! I rented a minivan (2016 Dodge caravan) for a 2.5 week road trip with 3 chi...

Hertz 16 miles Not uncommon to wait nearly an hour to pick up or drop off. For Thanksgiving, I had ...

Rent Coder 16 miles

Enterprise Rent-A-Car 17 miles Small office but man are they fast. Quick in and out!! Answer a few questions, they...

Hertz 17 miles The people who work here are nice. I've never had a problem with renting a car. Car i...

Enterprise Rent-A-Car 18 miles Over promise and under deliver. Get ready for the insurance upsell and anything else ...

Enterprise Rent-A-Car 19 miles This location is closed now.

Enterprise Rent-A-Car 20 miles Excellent customer service from the time I picked up the rental to when I dropped it ...

Reviews

One of the best experiences I have had. People were polite, fast, and helpful. Garret has helped me before in other locations and thanks to him I have always had a great experience. I highly recommend him and this location to anyone that wants good customer service.

 9 years ago (09-01-2018)

I reserved a car at this location through AAA and paid in advance online. On the morning of my scheduled pickup day I called the location about 10 minutes after they opened. I asked the woman that answered the phone (Brianna) if I would be able to pick the car up at noon instead of two which was my original reservation pick up time. She responded with "ummm uhhh... yeah sure whatever". ok. I asked if a car would be there and ready for me to pick up. (I've had issues in the past where I'd arrive and no car was available). She responded with a "yeah yeah sure". I then asked about pick up service. "Where you at?" I told her the name of the neighborhood I live in, it's a mile down street from this location. She had no idea what I was talking about and told me she didn't know the area at all. She then put me on a sudden hold for 5 minutes. When she came back she repeated that she had no idea what I was talking about, but she guessed she could call me a Lyft if I really needed one. 

At this point I asked if she was ok, the women I spoke to wasn't speaking clearly or intelligently answering my questions, slurring her words  and had delayed reaction times to my questions. She responded with "are YOU ok?!" then starts laughing. I said mam I'm genuinely asking if you are alright, you haven't been able to answer any of my questions, you're slurring your words, and you don't sound totally with it. She told me she'd never drank or smoked in her life. I asked to speak to a manager, she said she was. I asked her name, she told me Brianna. She then went back to asking if I was ok and giggling. She then told me she had two customers in front of her, so that's why, she was busy. I hung up the phone and immediately called Hertz and switched my reservation to another location.

 9 years ago (21-12-2017)

I have edited this review 3 times now To be fair. My overall experience was a good one considering I was most likely difficult in the beginning when it came to my money. After calming down, Joe assured me the problem was corrected. Then once I dropped the car off, of course another issue arose and Joe very calmly helped me out and made what could have been a nightmare into "no problem!" Thank you Joe, it's been a rollercoaster but I will come back if I need another car.

 9 years ago (13-07-2017)

Great service, have pickup and drop off available, rental rates are competitive, odd access to home location.

 9 years ago (10-12-2017)

Costumer service is ridiculous it's almost laughable i'd rather go to the zoo and have the baboons fling their popp at me before i go back there. Retrain your employees have a workers summit or something. Just plain terrible.

 9 years ago (17-07-2017)

Comment on this business

Map, Satellite View
Street View

to add Hertz map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=hertz&id=1203745&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/hertz-i1203745.html" target="_blank" title="Hertz">Hertz</a></p>

Reviews, get directions and contact details for Hertz

Opening Hours

Find nearby businesses, restaurants and hotels

We use cookies