Enterprise Rent-A-Car

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Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 24141 US Hwy 19 N, Clearwater, FL 33763, USA

Phone: (727) 796-3442

Website

State: Florida

Zip Code: 33763

Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

Update Info

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Reviews

TERRIBLE! I rented a minivan (2016 Dodge caravan) for a 2.5 week road trip with 3 children.  The vehicle was dirty. I mean it was not riddled with dirt but it was obvious this was a quick turn around rental which barely got wiped down and there were a few crumbs near the center console. Something in the steering wheel was rattling/squeaking the entire trip.  It was distracting to say the least.  I'm not sure what it even was but I contacted enterprise shortly after renting to ask to be put into a clean vehicle which doesn't squeak.  I honestly didn't even know if this vehicle was mechanically sound as I didn't know what the noise was.  I was advised that unless the vehicle is broke down or unsafe to drive I had to deal with the noise.  It was ridiculous.  I can't imagine a company as large as enterprise couldn't get me into a different vehicle.  It's unsafe to drive being so distracted, especially since my trip was going to be driving at night through the mountains!  On inspection when renting, the staff showed me the in dash DVD player and how to load a disc.  He pointed to the overhead compartment (but never actually opened it) and said "the screen flips down here so your kids can watch movies".  Well, the kids picked out movies and when I loaded the DVD and asked them to flip the screen down, they said there was none!!!!   It's was a dummy storage compartment, NOT A SCREEN!!!! This van was embarrassing to drive. Lots of dings and scratches including what appeared to be a light sideswipe down the passenger side.  Come on Enterprise.....banged up vehicle fleet?  After a horrid drive for 2 weeks with this car and 3,800 miles later......I returned it with my complaint and was given an ' I'm sorry but if I give you a small credit can I get a 5 star rating pitch.  I said I would see what I could do.  Well, I also provided my plenti card to receive points for the rental and that was in July 2017.  I am still waiting on those points. Doubt I will ever see them.  The people were friendly but clueless/incompetent!!! Telling me about a DVD player that does not even exist!!!! Point is the van should never have been on the road! Disappointed in Enterprise is putting it mildly.  Never again!  Get your staff training, give these vehicles a good cleaning in between rentals and for goodness sake...have them driven and inspected and taken off the road if they are noisy or banged up.

 7 years ago (18-10-2017)

I love renting from Enterprise. Great customer service, they will even pick you up and drop you off. The car was in great condition and the rental agent took time to go over the details before I drove away. It was fast and efficient upon pick up and drop off.

 7 years ago (26-10-2017)

We had a great price on a car, but we couldn't hire it because apparently all three of us needed a credit card each and driving licences at the station, even when one of us was not present (we did have their licence with us). They stated they would've called us earlier but the website didn't allow them to take our number...though they did have our email address. We couldn't hire a car for the week our friend was over from Wales, (UK). Poor service.

 7 years ago (26-11-2017)

The experience I had at this location was good , But you really need to watch the billing with enterprise. I have rented hundreds of days in the past few years and they still have not corrected my billing. Other than that their cars not always very clean, but they are good.

 7 years ago (04-11-2017)

Ruin my vacation? Thanks Enterprise! Since when is a 2 door classified as a full size 4 door pick-up?

 7 years ago (28-12-2017)

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