Hertz

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Address: 465 W Main St, Stamford, CT 06902, USA

Phone: (203) 406-0203

Website

State: Connecticut

Zip Code: 06902

Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

BEWARE - You may cancel your rental reservation -- this location can still rent the car on a cancelled reservation and charge your credit card or send a bill for payment. 

I am persident's circle member with Hertz. I often rent from Hertz. Specific to Stamford Maint St location, this location offers pick up and drop off facility which i liked  and rented few times.  Not much waiting time or queue at this location. 

Reason for my rating - recently i made a reservation and cancelled a day before the pick up time and got cancellation number in email. I thought reservation is closed.... 

After 3 weeks i see a charge on my credit card statement for $541.93 showing the car is rented and my credit card is charged.  I spoke twice to Hertz customer service and twice to location. Mr West at location acknowledged that i did not rented the car and it is a wrong charge that they have to fix it .......after 3 weeks I receive an invoice in mail from Hertz that the charge is valid and i have to pay.  

Hertz customer service says they cannot do any thing on this and Hertz Location manager will not answer phone calls.

 8 years ago (14-08-2017)

Unlike my experiences with most other Hertz locations or their national operation, this location's employees were very helpful, especially Michael Hunter, when trying to deal with insurance company nonsense.  Professional, polite, and all went out of their way to do what they could.  While I'm not generally a Hertz fan (can you tell?) I would rent again from this location.

 8 years ago (03-04-2017)

The employees here were great. Unfortunately, they didn't have the car class I was hoping for, but I decided to upgrade anyway at the last minute. 

 10 years ago (17-11-2015)

La atención mala,
cuando fui a retirar el auto y al devolverlo no había nadie, en las dos oportunidades tuve que esperar para que venga el empleado que de muy mala gana atiende. Yo tenía prepago el auto y le había presentado los papeles correspondientes e igualmente me lo cobraron igual, me di cuanta cuando ya lo había dejado, el empleado me dijo que no era problema de él y que lo resuelva en mi país. 
Pésima atencion ! Todo de muy mala manera. Lástima por qué la firma es muy buena.

 8 years ago (30-05-2017)

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