Hilton Garden Inn Boston/Waltham

Reviews, get directions and contact details for Hilton Garden Inn Boston/Waltham

About

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(781)-890-0100

Address: 450 Totten Pond Rd, Waltham, MA 02451, USA

Phone: (781) 890-0100

Website

State: Massachusetts

City: Waltham

Zip Code: 02451

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

The staff is very pleasant. They allowed us to check in extremely early. The room was perfect. My concern is with the pool. My husband and I were looking forward to using it however, after seeing the not so blue water more like green water we quickly changed our minds.

 7 years ago (24-04-2018)

Service was good and rooms were comfortable. The location was convenient off the highway, and downtown Waltham was nearby for good restaurants. I wish there had been a free continental breakfast included, but instead you had to pay $15 for a buffet breakfast. Otherwise, the lobby was nice for lounging around and there was ample seating. The parking lot seemed a bit small though.

 7 years ago (03-05-2018)

My Family and I have a long history with many different Hilton locations throughout the United States and the customer service at this certain location this past weekend was incredible, I mean incredibly professional, friendly and caring of all our needs. The front worker/Desk named Kayla was the incredible part of the stay , from the moment we arrived until we left. She took care of check in, eating arrangements, touring/sightseeing suggests to even running up to our room to help with our frozen shower knob!!! Kayla was the face and voice of Hilton that weekend and hopefully she's recognized for it because our family will definitely return and recommend to many others due to our experiences! Sincerely Andrea Velez

 7 years ago (23-01-2018)

Really nice hotel experience, just wish it was in a little more walkable area. There is a restaurant in the same parking lot area and a few other hotels around, but it isn't in a super area for shops or walking. The room was comfortable and reasonably clean, there were enough plugs and the TV worked. Had a fridge/microwave which I expect and appreciate. Staff were very friendly the little I interacted with them and I liked the hot water/coffee in the lobby in the AM (I wish this was an all day thing as I don't use in room ones and would have loved hot water when I checked in). Nice and responsive shuttle driver for local needs.  It was a very quick stay for me, but if I can get a decent rate I would certainly be back when in the Waltham area.

 7 years ago (20-02-2018)

Very nice hotel
The front desk general manager let me borrow his neck tie, because I didn't have mine. I didn't even ask a second time and he took the tie off of his neck and let me borrow it. I went to my meeting and I was successful in winning the deal. Thank you for your help is not enough.

 7 years ago (10-04-2018)

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Hilton Garden Inn Boston/Waltham

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