Hilton Garden Inn Jackson Downtown

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About

Experience a legendary historic hotel and meeting destination in downtown Jackson, Mississippi.

Story

Experience the rebirth of a beautiful, iconic, historic hotel in the state capital of Mississippi. A National Historic Landmark in the heart of Jackson downtown, Mississippi, the Hilton Garden Inn Jackson Downtown is a classic downtown hotel with a long history of welcoming travelers to Jackson. Formerly the King Edward Hotel - a legendary Jackson landmark – our magnificent historic hotel delivers a distinctive mix of vintage charm, modern luxury, Southern hospitality and a hip urban vibe for business and leisure in Jackson downtown. Listed on the National Register of Historic Places, the Hilton Garden Inn Jackson Downtown is the place to work, play, eat, lounge, connect and get inspired in Jackson.

Address: 235 W Capitol St, Jackson, MS 39201, USA

Phone: (601) 353-5464

Website

[email protected]

State: Mississippi

City: Jackson

Zip Code: 39201

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

This hotel is in the historic and yet restored section of downtown Jackson.  The interior belies it's rich heritage and southern charm. Staff are helpful and generally responsive. The hotel is relatively quiet. Parking downtown is at a premium and the hotel offers a fee-based valet parking service. Several really good restaurants are within walking distance priced moderately to expensively.  Waitstaff in the hotel restaurant during breakfast are very helpful and pleasant.  My room did not meet standards, though.  I've uploaded photographs showing a previous occupant's great toe nail on the carpet.  Obviously, housekeeping missed this room.  Another photo shows a wrecked, off-track sliding mirrored closet door in my room.  Another miss by housekeeping.  Finally, the windows appear to not have been cleaned since the commencement if the War Between the States. Lastly, when the television wouldn't come on, I had to move wires and plug it into the wall outlet.  I gave the hotel 3 stars based on the staff for their efforts to demonstrate customer focused.

 7 years ago (09-03-2018)

The area of town is very sketchy. Heard multiple gunshots nearby. Lots of miscreant type people hanging around at night. Bums asking for money as soon as I got out of my car. $16 valet parking is required. The hotel itself has a pretty nice historical lobby and rooms were fine. I would not stay here again though because of the high crime nearby.

 7 years ago (08-02-2018)

This place was a Joke, they lady staff was RUDE, and they charged my card an extra $20 dollars for some kind of convenience fee and it just doesn't make any sense for the charge.  Jackson MS is also know as the worst city of Murders, robberies in the U.S so if I were you I wouldn't ever look that way and book this Hilton which is possibly privately owned

 7 years ago (30-01-2018)

We stopped at this hotel around midnight one evening on our way to Florida with our four children.  The hotel is very nice and it is also very pretty. It was dark and our GPS seemed to take us in the wrong direction, but we eventually found the valet and we were able to get inside. The surrounding area seemed to be a bit sketchy.  Looking out the windows we watched a lot of people on the streets coming and going at all hours.  BUT, the hotel it self was nice. We had a suite, which was perfect for us and the 4 kids. The pull out couch slept 3 10 year old boys semi-comfortably, and the bed was perfect for 2 adults and a toddler. The bedroom was separate from the living area, which was great for the noisy boys. The only thing I didn't like was that the only entrance to the bathroom was through the bedroom!

 8 years ago (01-11-2017)

HORRIBLE SERVICE. During a two week stay I had housekeeping skip my room 3 days in a row! THEN, because I’m staying in Jackson for 7 months I had the hotel store my suitcase over this past weekend from Friday to Monday morning. When I received my bag, the staff WENT THROUGH IT and STOLE $400 worth of stuff out of my bag before returning it with a smile. A police report has been filed but the GM Scott and front desk manager Jeff seemed like it wasn’t a big deal and tried to blame valet. The valet attendant also tried to make it seem as if I had left the bag never to return. 
To make matters worse, the area that my bag was stored in was NOT LOCKED and NOT UNDER CAMERA SURVEILLANCE. This is the worst hotel ever, they still have not reimbursed me for my items and though they claim they are conducting and investigation, I’d be surprised if I ever hear anything. As a Hilton honors member I’ve never been more disappointed. Don’t ever stay here, ever.

 7 years ago (16-01-2018)

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